AJ

1. Communauté
2. Support Forum
3. Uploading a File

Hi Gözde, Welcome to the Box Community! I'm happy to help. Are trying to upload this file to your own folder or someone elses folder? How big is the file? Please check this article from our Box Pro...

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• AJ
• 21 février 2023 14:10
• 0 vote

1. Communauté
2. Support Forum
3. Reset Storage

Hi Nguyen, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by goin...

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• AJ
• 21 février 2023 13:39
• 0 vote

1. Communauté
2. Support Forum
3. Folder got deleted

Hi Rika, Welcome to the Box Community! I'm happy to help. It looks like you have an issue with the collaborated folder in which you want this transferred or change ownership. I suggest that you con...

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• AJ
• 21 février 2023 13:28
• 0 vote

1. Communauté
2. Support Forum
3. Cost for Data Storage in Australia

Hi Paul, Welcome to the Box Community! I’m happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 080...

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• AJ
• 21 février 2023 12:54
• 0 vote

1. Communauté
2. Support Forum
3. Free space incorrect

Hi Eion, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going ...

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• AJ
• 21 février 2023 12:37
• 0 vote

1. Communauté
2. Support Forum
3. New User Box Login

Hi Beau, Welcome to the Box Community! I'm happy to help. I went ahead and created an internal ticket for you to get this issue addressed. You should be receiving an email confirmation shortly. Ple...

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• AJ
• 21 février 2023 12:28
• 0 vote

1. Communauté
2. Support Forum
3. Trouble accessing a shared link

Hi Rima, Welcome to the Box Community, I'm happy to help. This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created the ...

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• AJ
• 20 février 2023 22:27
• 0 vote

1. Communauté
2. Support Forum
3. update paiement information

Hi Luc, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 0808...

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• AJ
• 20 février 2023 22:10
• 0 vote

1. Communauté
2. Support Forum
3. Please run script to reset storage

Hi Larry, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 20 février 2023 22:03
• 0 vote

1. Communauté
2. Support Forum
3. Space not reclaimed after deleting files

Hi All, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going t...

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• AJ
• 20 février 2023 21:54
• 0 vote