AJ

1. Communauté
2. Support Forum
3. Account Full Notice

Hi Siang, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 20 février 2023 21:48
• 0 vote

1. Communauté
2. Support Forum
3. File Request - Paid Individual Account or Only Business Plan account

Hi Andrew, Welcome to the Box Community! I'm happy to help. Are you pertaining to collaboration invite? Collaboration is available to all accounts. With simplified sharing, it takes just moments to...

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• AJ
• 20 février 2023 21:44
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect Storage

Hi S Halliday, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by ...

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• AJ
• 20 février 2023 21:39
• 0 vote

1. Communauté
2. Support Forum
3. Storage Used

Hi Như, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going t...

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• AJ
• 20 février 2023 21:35
• 0 vote

1. Communauté
2. Support Forum
3. Free space not correct

Hi there, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 20 février 2023 21:32
• 0 vote

1. Communauté
2. Support Forum
3. Storage Not Accurate

Hi Joe, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going t...

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• AJ
• 20 février 2023 21:23
• 0 vote

1. Communauté
2. Support Forum
3. False space calculation

Hi KStudio, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by goi...

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• AJ
• 20 février 2023 21:11
• 0 vote

1. Communauté
2. Support Forum
3. Mr

Hi Abdi, Welcome to the Box Community! I'm happy to help. It would be best if you provide details on this matter for us to rectify.  Do you get any error message when you try logging in using your ...

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• AJ
• 20 février 2023 20:46
• 0 vote

1. Communauté
2. Support Forum
3. payment won't process

Hi All, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 0808...

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• AJ
• 20 février 2023 20:38
• 0 vote

1. Communauté
2. Support Forum
3. Account Full Notice

Hi Thomas, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count which is 9.6 GB. You can ch...

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• AJ
• 20 février 2023 20:24
• 0 vote