AJ

1. Communauté
2. Support Forum
3. Email Addy? - Gettysburg College

Hi Pamela, Welcome to the Box Community! I'm happy to help. Phone support is only available for business accounts and higher and can be requested here https://support.box.com/hc/en-us/requests/new....

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• AJ
• 20 février 2023 20:17
• 0 vote

1. Communauté
2. Support Forum
3. Adding VAT number to my bills

Hi James, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 08...

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• AJ
• 17 février 2023 18:05
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect space allocation

Hi Geoffrey, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by go...

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• AJ
• 16 février 2023 22:18
• 0 vote

1. Communauté
2. Support Forum
3. There was an error processing your request

Hi Paul, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 080...

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• AJ
• 16 février 2023 21:00
• 0 vote

1. Communauté
2. Support Forum
3. Unable to accept collaboration invite

Hi Reaksmey, Welcome to the Box Community! I'm happy to help. Have you accepted the invitation? What happens after clicking on the invite? Is this the first time you are having issues with the fold...

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• AJ
• 16 février 2023 20:42
• 0 vote

1. Communauté
2. Support Forum
3. How to change account email

Hi Marco, Welcome to the Box Community! I'm happy to help. Are you still able to login to your Box account? If yes, please follow the steps in this helpful article from our Box Product Support page...

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• AJ
• 16 février 2023 20:26
• 0 vote

1. Communauté
2. Support Forum
3. Payment

Hi Andy, Welcome to the Box Community! I'm happy to help. This would be best addressed by our Billing Team at billing@box.com or call 0808 189 0504. You may want to check this article from our Box ...

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• AJ
• 16 février 2023 20:23
• 0 vote

1. Communauté
2. Support Forum
3. email address

Hi Judy, Welcome to the Box Community! I'm happy to help. Are you still able to login to your Box account? If yes, please follow the steps in this helpful article from our Box Product Support page ...

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• AJ
• 16 février 2023 13:41
• 0 vote

1. Communauté
2. Support Forum
3. Wrong space calculation

Hi Harvey, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by goin...

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• AJ
• 15 février 2023 23:55
• 0 vote

1. Communauté
2. Support Forum
3. Not Receiving Verification Email

Hi Caleb, Welcome to the Box Community! I'm happy to help. This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please chec...

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• AJ
• 15 février 2023 23:22
• 0 vote