AJ

1. Communauté
2. Support Forum
3. Incorrect storage

Hi E, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to ...

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• AJ
• 19 octobre 2022 19:33
• 1 vote

1. Communauté
2. Support Forum
3. Used space not correctly updated

Hi, Welcome to the Box Community! I’m happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to yo...

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• AJ
• 14 octobre 2022 23:14
• 1 vote

1. Communauté
2. Support Forum
3. wrong used space

Hi there, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 11 octobre 2022 20:05
• 1 vote

1. Communauté
2. Support Forum
3. Storage Space

Hi 玉川美保 , Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 29 septembre 2022 12:25
• 0 vote

1. Communauté
2. Support Forum
3. Transfer Ownership of Folder - Error message

Hi, Welcome to the Box Community! I'm happy to help. This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your...

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• AJ
• 22 septembre 2022 17:21
• 1 vote

1. Communauté
2. Support Forum
3. Incorrect space!

Hi Edwin, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 9 septembre 2022 17:17
• 1 vote

1. Communauté
2. Support Forum
3. I need a phone number to call or please have someone call me

Hi Marianna, Welcome to the Box Community! I'm happy to help. I see that we’ve already addressed your request via ticket #2689811. Please reach out if there’s anything else we can assist with! Best,

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• AJ
• 2 septembre 2022 18:28
• 1 vote

1. Communauté
2. Support Forum
3. Space reported incorrectly

Hi Pham, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going ...

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• AJ
• 31 août 2022 15:39
• 1 vote

1. Communauté
2. Support Forum
3. Logs for days... log level settings?

Hi Vernon, Welcome to the Box Community! I'm happy to help.   This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please...

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• AJ
• 16 août 2022 20:35
• 1 vote

1. Communauté
2. Support Forum
3. Incorrect storage in my Account

Hi M.Ingwers,   Welcome to the Box Community! I'm happy to help.   I ran a script to fix the file size count in your used storage and should be seeing the right file size count.   You can check t...

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• AJ
• 10 août 2022 19:07
• 1 vote