AJ

1. Communauté
2. Support Forum
3. Empty folder

Hi paolobizi, Welcome to the Box Community! I'm happy to help. Should you be seeing any file/s in your Box account? Have you uploaded any files or was there a shared folder by another user? You wou...

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• AJ
• 6 février 2023 23:32
• 0 vote

1. Communauté
2. Support Forum
3. Storage used does not match display

Hi deli.boy, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by go...

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• AJ
• 6 février 2023 23:10
• 0 vote

1. Communauté
2. Support Forum
3. Have the Storage Usage Incorrect issue, can someone run the script on my account please?

Hi there, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 6 février 2023 13:33
• 0 vote

1. Communauté
2. Support Forum
3. wrong storage size

Hi River, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 6 février 2023 13:29
• 0 vote

1. Communauté
2. Support Forum
3. how to delete files in my Trash box

Hi 山岸　竜大, Welcome to the Box Community! I'm happy to help. Are you the owner of this file? If the files in question is no longer in your "trash"  then this might already been emptied from the trash...

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• AJ
• 6 février 2023 13:03
• 0 vote

1. Communauté
2. Support Forum
3. Payment information

Hi Tom, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 0808...

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• AJ
• 6 février 2023 12:51
• 0 vote

1. Communauté
2. Support Forum
3. need help with payment

Hi Daria, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 08...

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• AJ
• 6 février 2023 12:39
• 0 vote

1. Communauté
2. Support Forum
3. Trash box

Hi 山岸　竜大, Welcome to the Box Community! I'm happy to help. No other users can see your personal Trash since this is a personal account.  If you're a Box Business or Enterprise user, your admin can ...

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• AJ
• 3 février 2023 14:01
• 0 vote

1. Communauté
2. Support Forum
3. incorrect storage

 Hi Mars, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 3 février 2023 13:35
• 0 vote

1. Communauté
2. Support Forum
3. Box上のExcelがオフラインで開けません。

Hi 佐分 彩音, Welcome to the Box Community! I’m happy to help. This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be...

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• AJ
• 2 février 2023 18:23
• 0 vote