AJ

1. Communauté
2. Support Forum
3. I've used 4.1G out of 10G with no files stored

Hi Pieter, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by goin...

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• AJ
• 16 janvier 2023 14:11
• 0 vote

1. Communauté
2. Support Forum
3. incorrect Space

Hi Jörg, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going ...

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• AJ
• 16 janvier 2023 14:08
• 0 vote

1. Communauté
2. Support Forum
3. Storage incorrect space

Hi there, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 16 janvier 2023 14:02
• 0 vote

1. Communauté
2. Support Forum
3. Need to run the script on my box account to reset the correct storage size

Hi Emily, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 16 janvier 2023 13:53
• 0 vote

1. Communauté
2. Support Forum
3. Changing email address associated with personal free account

Hi Denise, Welcome to the Box Community! I'm happy to help. Login and Email Addresses Here, you'll see your default email address, as well as any additional email addresses you've added to your acc...

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• AJ
• 13 janvier 2023 00:10
• 0 vote

1. Communauté
2. Support Forum
3. Customer Newsletter?

Hi Edward, Welcome to the Box Community! I'm happy to help. Have you checked on this signup link to subscribe to our newsletter? https://developer.box.com/newsletter/ Best,  

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• AJ
• 12 janvier 2023 23:58
• 0 vote

1. Communauté
2. Support Forum
3. My sync folder on PC is much smaller that it shows online.

Hi there, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 12 janvier 2023 14:39
• 0 vote

1. Communauté
2. Support Forum
3. I can't see the file that should be here.

Hi 谷垣康平, Welcome to the Box Community! I'm happy to help. To better understand your concern regarding the files you are pertaining to. Are these uploaded files owned by you or shared by another col...

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• AJ
• 12 janvier 2023 14:35
• 0 vote

1. Communauté
2. Support Forum
3. I can't receive the verification email

Hi 石鍋　駿輔, Welcome to the Box Community! I'm happy to help. This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please chec...

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• AJ
• 12 janvier 2023 14:29
• 0 vote

1. Communauté
2. Support Forum
3. MY Storage count is not correct

Hi Masatsugu UEHARA, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check th...

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• AJ
• 12 janvier 2023 14:23
• 0 vote