AJ

1. Communauté
2. Support Forum
3. Storage Reset

Hi Peter, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 1 janvier 2023 20:52
• 0 vote

1. Communauté
2. Support Forum
3. Not Showing Up On Other Devices

Hi Phillip, Welcome to the Box Community! I'm happy to help. Are you using the Box for iOS app or the browser web app? Have you tried refreshing the page after the changes made? Have you checked th...

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• AJ
• 30 décembre 2022 11:32
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Upload failed - exceeds storage quota

Hi David, Welcome to the Box Community! I'm happy to help. First, you need to check on your storage allocation in your account. You can check this by going to your Box console> Account Settings>Acc...

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• AJ
• 28 décembre 2022 17:27
• 0 vote

1. Communauté
2. Support Forum
3. email change

Hi Jerry, Welcome to the Box Community! I'm happy to help. I looked up the account and was deactivated by you. I suggest that the best way to do about this is you creating another Box account with ...

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• AJ
• 27 décembre 2022 17:08
• 0 vote

1. Communauté
2. Support Forum
3. Box showing 37GB used, even though I'm using a bit over 1GB

Hi Nipun, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 27 décembre 2022 16:59
• 0 vote

1. Communauté
2. Support Forum
3. Automatic photo upload

Hi Carlos, Welcome to the Box Community! I'm happy to help. Capture is a mobile application that uploads photos and videos taken with your mobile device directly into Box, making it easy to share c...

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• AJ
• 27 décembre 2022 14:23
• 0 vote

1. Communauté
2. Support Forum
3. Upload Failed storage limit exceeded - Account storage limit reached Showing "Storage Used 10.0 GB of 10.0 GB"

Hi there, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 27 décembre 2022 14:20
• 0 vote

1. Communauté
2. Support Forum
3. Box Full

Hi Rizwan, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by goin...

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• AJ
• 27 décembre 2022 09:37
• 0 vote

1. Communauté
2. Support Forum
3. How to backup whole computer to box?

Hi Shareen, Welcome to the Box Community! I'm happy to help. You can check this article from our Box Product Support about "Box Drive". https://support.box.com/hc/en-us/articles/360044196553-About-...

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• AJ
• 26 décembre 2022 20:39
• 0 vote

1. Communauté
2. Support Forum
3. Storage Total Is Wrong

Hi Keith, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 26 décembre 2022 20:04
• 0 vote