AJ

1. Communauté
2. Support Forum
3. Storage Calculation is wrong, My current usage is 5.6 GB it is showing 10 GB

Hi there, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 26 décembre 2022 19:47
• 0 vote

1. Communauté
2. Support Forum
3. Does Box work in the Philippines?

Hi Patrick, Welcome to the Box Community! I'm happy to help. Yes. You can anytime access or login to your Box account in the Philippines. Please take note that the Philippines is not included in th...

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• AJ
• 26 décembre 2022 16:06
• 0 vote

1. Communauté
2. Support Forum
3. Reset storage

Hi Eric, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going ...

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• AJ
• 26 décembre 2022 15:58
• 0 vote

1. Communauté
2. Support Forum
3. Can’t cancel- and haven’t used Box for years!

Hi Moana, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 08...

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• AJ
• 26 décembre 2022 10:55
• 0 vote

1. Communauté
2. Support Forum
3. The files are missing while 17.2 GB storage is used.

Hi Ryan, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going ...

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• AJ
• 26 décembre 2022 10:47
• 0 vote

1. Communauté
2. Support Forum
3. script

Hi Bostjan, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by goi...

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• AJ
• 26 décembre 2022 08:16
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect storage usage

Hi Scott, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 26 décembre 2022 04:45
• 0 vote

1. Communauté
2. Support Forum
3. Box Paragraph Spacing Issues

Hi Nathan, Welcome to the Box Community! I'm happy to help. By default Box Notes spacing puts in a extra space between paragraphs. Our Product team is constantly looking for ways to improve Box bas...

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• AJ
• 26 décembre 2022 03:48
• 0 vote

1. Communauté
2. Support Forum
3. Oops! 1 item failed to upload.

Hi Lisa, Welcome to the Box Community! I'm happy to help. To confirm the file size limit for your account, log into Box. Click on the arrow next to your name in the upper right-hand corner and choo...

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• AJ
• 22 décembre 2022 15:00
• 0 vote

1. Communauté
2. Support Forum
3. ATTN Box Support - Fix Storage Limit

Hi Mike, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going ...

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• AJ
• 22 décembre 2022 14:50
• 0 vote