AJ

1. Communauté
2. Support Forum
3. Free account capacity is wrong

Hi there, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 3 avril 2023 22:25
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect used space count.. please, run script to fix

Hi there, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 3 avril 2023 22:13
• 0 vote

1. Communauté
2. Support Forum
3. Capacity does not decrease even after deleting data

Hi, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to yo...

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• AJ
• 3 avril 2023 21:58
• 0 vote

1. Communauté
2. Support Forum
3. MFA codes not working, and forgot backup codes

Hi Alex, Welcome to the Box Community! I’m happy to help. This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check...

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• AJ
• 3 avril 2023 21:51
• 0 vote

1. Communauté
2. Support Forum
3. Whap Whap Kitchen

Hi Rashan, Welcome to the Box Community! I'm happy to help. I see that we’ve already addressed your request via ticket #2828262. Please reach out if there’s anything else we can assist with! Best,

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• AJ
• 3 avril 2023 21:47
• 0 vote

1. Communauté
2. Support Forum
3. Storage space total incorrect

Hi All, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going t...

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• AJ
• 3 avril 2023 20:43
• 0 vote

1. Communauté
2. Support Forum
3. Cancel my account

Hi there, Welcome to the Box Community! I'm happy to help. This would be best addressed by our Cancellations Team at cancel@box.com.    Please check this helpful article from our Box Product Suppor...

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• AJ
• 3 avril 2023 20:14
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect used storage, please fix

Hi Urko, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going ...

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• AJ
• 3 avril 2023 19:59
• 0 vote

1. Communauté
2. Support Forum
3. Reset my available storage size

Hi Manuel, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by goin...

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• AJ
• 3 avril 2023 19:49
• 0 vote

1. Communauté
2. Support Forum
3. The display of the used memory space is displayed incorrectly

Hi there, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 3 avril 2023 19:32
• 0 vote