AJ

1. Communauté
2. Support Forum
3. Is it possible to create a Custom Name for the shared link

Hi there, Welcome to the Box Community! I'm happy to help. Please check this article regarding customizing shared links. https://support.box.com/hc/en-us/articles/360043697554-Configuring-Individua...

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• AJ
• 24 août 2022 22:06
• 0 vote

1. Communauté
2. Support Forum
3. E-Signature help

HI Thad, Welcome to the Box Community! I'm happy to help.   This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please ch...

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• AJ
• 24 août 2022 21:59
• 0 vote

1. Communauté
2. Support Forum
3. Updating 2 separate folders

Hi Claudine, Welcome to the Box Community! I'm happy to help.   Unfortunately, we don't currently offer the feature you asked about.   Our Product team is constantly looking for ways to improve Bo...

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• AJ
• 24 août 2022 21:57
• 0 vote

1. Communauté
2. Support Forum
3. Uploading Docs

Hi Christopher, Welcome to the Box Community! I'm happy to help. Here are some steps to follow in troubleshooting uploads to Box. Settings. Then, click on Account and your Max file size will be li...

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• AJ
• 24 août 2022 21:50
• 0 vote

1. Communauté
2. Support Forum
3. NEED TO DOWNLOAD BOX SYNC 4.0.8057 software

Hi, Welcome to the Box Community! I'm happy to help.   Here is a link to follow the steps in syncing files. https://support.box.com/hc/en-us/articles/360044196393-Marking-Content-for-Box-Sync   To ...

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• AJ
• 23 août 2022 22:09
• 0 vote

1. Communauté
2. Support Forum
3. The files I upload can't be seen by collaborators

Hi Nikolai, Welcome to the Box Community! I'm happy to help.   I'd like you to check on this link to follow the steps in inviting collaborators. https://support.box.com/hc/en-us/articles/3600436968...

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• AJ
• 23 août 2022 21:52
• 0 vote

1. Communauté
2. Support Forum
3. I have two Box accounts I need to merge

Hi Dave, Welcome to the Box Community! I'm happy to help.   I'm sorry that we cannot merge 2 Box accounts into one or emails associated with another Box accounts into another.   Best,

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• AJ
• 23 août 2022 21:35
• 0 vote

1. Communauté
2. Support Forum
3. Release the Box account

Hi, Welcome to the Box Community! I'm happy to help.   I suggest that you contact your Box admin to add you as a managed user under your university's Box instance.    Please click on this helpful l...

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• AJ
• 23 août 2022 21:23
• 0 vote

1. Communauté
2. Support Forum
3. Email Change

Hi Electra, Welcome to the Box Community! I'm happy to help. Does this happen when you login to Box using a different browser or network connection? I see that the secondary email is already confir...

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• AJ
• 23 août 2022 21:09
• 0 vote

1. Communauté
2. Support Forum
3. Admin Console

Hi John, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 050...

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• AJ
• 23 août 2022 20:25
• 0 vote