AJ

1. Communauté
2. Support Forum
3. Box Service account privelege

Hi Luqmaan, Welcome to the Box Community! I'm happy to help. This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please ch...

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• AJ
• 23 août 2022 20:20
• 0 vote

1. Communauté
2. Support Forum
3. Please run script to recount storage

Hi Evan, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by goi...

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• AJ
• 23 août 2022 20:09
• 0 vote

1. Communauté
2. Support Forum
3. Out of space

Hi, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to...

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• AJ
• 23 août 2022 19:46
• 0 vote

1. Communauté
2. Support Forum
3. BoxDrive error on start

Hi All, Good Day! We have now an update with the Box Drive Error above. Please click on this link to see the updates in our Box Product Support page. https://support.box.com/hc/en-us/articles/88739...

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• AJ
• 22 août 2022 21:54
• 0 vote

1. Communauté
2. Support Forum
3. How do I open a support ticket?

Hi All, Good Day! We have now an update with the Box Drive Error above. Please click on this link to see the updates in our Box Product Support page. https://support.box.com/hc/en-us/articles/88739...

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• AJ
• 22 août 2022 21:54
• 0 vote

1. Communauté
2. Support Forum
3. "Box Drive failed to initialize with macOS. Please relaunch the application to resolve the issue. If the problem persists, please contact Box Support to further troubleshoot."

Hi All, Good Day! We have now an update with the Box Drive Error above. Please click on this link to see the updates in our Box Product Support page. https://support.box.com/hc/en-us/articles/88739...

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• AJ
• 22 août 2022 21:48
• 0 vote

1. Communauté
2. Support Forum
3. Sync issues

Hi Barbra, Welcome to the Box Community! I'm happy to help.   This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please...

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• AJ
• 22 août 2022 19:41
• 0 vote

1. Communauté
2. Support Forum
3. New user verification

Hi Cecil, Welcome to the Box Community! I'm happy to help. I looked up your Box account and see that this was already confirmed. I suggest that you login using your Box credentials by going to this...

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• AJ
• 22 août 2022 19:38
• 0 vote

1. Communauté
2. Support Forum
3. change the language in french please

Hi Legris, Welcome to the Box Community! I'm happy to help. Kindly check this link from our Box Product Support page about Language and Timezones.  https://support.box.com/hc/en-us/articles/3600441...

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• AJ
• 22 août 2022 19:33
• 0 vote

1. Communauté
2. Support Forum
3. Not getting SMS Text for Authentication

Hi Gabriella, Welcome to the Box Community! I'm happy to help.   This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Pl...

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• AJ
• 22 août 2022 19:28
• 0 vote