Box User

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2. Support Forum

Hello, I have the usual problem with the Storage Data used being incorrect.  Can I request someone kind to run the fix script for me? Many thanks!Graeme

• Box User
• 22 août 2024 17:15
• 3 abonnés
• 5 commentaires
• 1 vote

1. Communauté
2. Support Forum

Hi, please run the script to correct the storage usage for my account as described in this support article: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-...

• Box User
• 4 mars 2024 22:15
• 2 abonnés
• 1 commentaire
• 0 vote

1. Communauté
2. Support Forum

Hello Support, May I request that the correction script is run again on my account?  I've just done some serious housekeeping with lots of file deletes, but the storage used count remains too high....

• Box User
• 18 novembre 2023 12:43
• 2 abonnés
• 1 commentaire
• 0 vote

1. Communauté
2. Support Forum

Hi Support Team, Can you please run the script for my account to correct the reporting inaccurate storage usage? https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Cou...

• Box User
• 30 juillet 2023 19:48
• 2 abonnés
• 1 commentaire
• 0 vote

1. Communauté
2. Support Forum

Hello, Once again after some file deletion and housekeeping I find that my "Storage Used" amount is wrong.  Can I request that some kind person runs the magic script for me, to make my quota correc...

• Box User
• 5 mai 2023 18:59
• 3 abonnés
• 2 commentaires
• 0 vote

1. Communauté
2. Support Forum

Hello, Once again after some file deletion and housekeeping I find that my "Storage Used" amount is wrong.  Can I request that some kind person runs the magic script for me, to make my quota correc...

• Box User
• 25 novembre 2022 22:44
• 2 abonnés
• 1 commentaire
• 0 vote

1. Communauté
2. Support Forum

Once again my "Storage Used" figure does not track actual usage.  I have deleted many files with no reduction in this figure.  It seems to happen every few months, and I always need to request that...

• Box User
• 17 septembre 2022 11:34
• 2 abonnés
• 1 commentaire
• 0 vote

1. Communauté
2. Support Forum

This is a problem I seem to hit every few months whenever I do a clear out of my files, and it has required Box Support to run a script to fix it.  I have previously made the request and it has hap...

• Box User
• 15 mai 2022 21:52
• 3 abonnés
• 1 commentaire
• 1 vote