Aira

1. Communauté
2. Support Forum
3. Download speeds <100kbps on cable

Hi there,  Welcome to the Box Community!  If you are encountering problems downloading files from your Box account, we recommend you try Updating your browser to the latest version Clearing your b...

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• Aira
• 24 mars 2023 08:28
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. File 'Created/Modified Date' on uploaded files

Hi there, Welcome to the Box Community!  Box displays the following timestamps for each file operation: Created: The timestamp when the file was created.This timestamp display does not change if ...

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• Aira
• 24 mars 2023 08:23
• 0 vote

1. Communauté
2. Support Forum
3. After effect projects

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. Thanks!

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• Aira
• 23 mars 2023 23:26
• 0 vote

1. Communauté
2. Support Forum
3. MFA backup codes

Hi there,  Welcome to the Box Community!  Please refer to the article below:  https://support.box.com/hc/en-us/articles/360043697154-Multi-Factor-Authentication-Set-Up-for-Your-Account Thanks!

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• Aira
• 23 mars 2023 09:12
• 0 vote

1. Communauté
2. Support Forum
3. auto download on Box Drive

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 23 mars 2023 09:08
• 0 vote

1. Communauté
2. Support Forum
3. Unable to install Box Drive on MacBook Pro, Ventura 13.2.1, M1 chip

Hi there, Welcome to the Box Community!  To install Box Drive, please see steps below:  https://support.box.com/hc/en-us/articles/360043697474-Installing-and-Updating-Box-Drive If you are still hav...

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• Aira
• 23 mars 2023 09:05
• 0 vote

1. Communauté
2. Support Forum
3. Can you please recover my deleted file?

Hi there,  Welcome to the Box Community!  I have recovered one deleted file, kindly check if that's the one you're referring to. Going forward, you can recover deleted files on your end by followin...

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• Aira
• 23 mars 2023 08:58
• 0 vote

1. Communauté
2. Support Forum
3. Flies are not synching

Hi there,  Welcome to the Box Community! If you are using Box Sync, you need to manually mark the file for sync. Here's how:  https://support.box.com/hc/en-us/articles/360044196393-Marking-Content-...

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• Aira
• 23 mars 2023 08:54
• 0 vote

1. Communauté
2. Support Forum
3. Box hit an unexpected problem

Hi there,  Welcome to the Box Community! For me to check, may I please have a screenshot of what it looks like on your end? Could you please confirm if Box Drive or Box Sync is currently installed ...

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• Aira
• 22 mars 2023 04:32
• 0 vote

1. Communauté
2. Support Forum
3. This public key is already in use. Add a unique key.

Hi there,  Welcome to the Box Community! For me to check, may I please have a screenshot of what it looks like on your end? May I have the process of what are you trying to do?  Looking forward in ...

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• Aira
• 22 mars 2023 04:25
• 0 vote