Aira

1. Communauté
2. Support Forum
3. Error

Hi there,  Welcome to the Box Community!  In rare instances Box Drive fails to launch. Manually resetting Box Drive can often resolve this. To reset Box Drive on Windows Exit Box Drive (if it is r...

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• Aira
• 22 février 2023 23:18
• 0 vote

1. Communauté
2. Support Forum
3. wrong storage size

Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know if...

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• Aira
• 22 février 2023 02:55
• 0 vote

1. Communauté
2. Support Forum
3. files missing

Hi there,  Welcome to the Box Community!  For missing files, please check the following:  Check your Trash folder and search if you can still recover the files. See this article: https://support.b...

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• Aira
• 22 février 2023 02:19
• 0 vote

1. Communauté
2. Support Forum
3. Please run script to fix storage measurement

Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your accounts and things should now be working as expected. Let me know i...

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• Aira
• 22 février 2023 01:07
• 0 vote

1. Communauté
2. Support Forum
3. BOXドライブが起動しない

Hi there, Welcome to the Box Community! At the moment, we're only able to offer full email and phone support in English and French. We apologize for this limitation -- please contact in English for...

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• Aira
• 22 février 2023 00:32
• -1 votes

1. Communauté
2. Support Forum
3. link_ E-Mail-Adresse zu bestätigen_ ist abgelaufen

Hi there, Welcome to the Box Community! At the moment, we're only able to offer full email and phone support in English. We apologize for this limitation -- please contact us in one of these langua...

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• Aira
• 22 février 2023 00:30
• 0 vote

1. Communauté
2. Support Forum
3. I cannot get reset password email

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 22 février 2023 00:27
• 0 vote

1. Communauté
2. Support Forum
3. very slow download

Hi there,  Welcome to the Box Community! I'm sorry to hear that you are experiencing slowness with downloading files in Box. We listed some tips and guidelines that may help resolve the issue you e...

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• Aira
• 22 février 2023 00:08
• 0 vote

1. Communauté
2. Support Forum
3. Comments Not Showing Up On Desktop (Still)

Hi there,  Welcome to the Box Community! For me to check, may I please have a screenshot of what it looks like on your end?  Looking forward in assisting you.

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• Aira
• 22 février 2023 00:04
• 0 vote

1. Communauté
2. Support Forum
3. Issue with iOS and iPadOS integration with Files.app

Hi there, Welcome to the Box Community! For me to check, may I please have the screenshot of what are you referring to? Also, you may reach out to the third party application support.  Thanks!

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• Aira
• 21 février 2023 22:59
• 0 vote