Aira

1. Communauté
2. Support Forum
3. Two Box Accounts - Same Email

Hi there,  Welcome to the Box Community! As per checking, you only have one account under an unpaid account. Please be advised that you can only have one account under one email.  Thanks!

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• Aira
• 21 février 2023 02:23
• 0 vote

1. Communauté
2. Support Forum
3. Using Box as a storage for an application

Hi there, Welcome to the Box Community!  For API concerns, please refer to this article: https://developer.box.com/ Thanks!

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• Aira
• 21 février 2023 02:09
• 0 vote

1. Communauté
2. Support Forum
3. 2FA Setup not working

Hi there, Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 21 février 2023 01:41
• 0 vote

1. Communauté
2. Support Forum
3. Link expiration?

Hi there, Welcome to the Box Community! Link expiration can be customized.  When you create a shared link, you have these access permissions from which to choose: People with the link:  Anyone wi...

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• Aira
• 21 février 2023 01:22
• 0 vote

1. Communauté
2. Support Forum
3. Email verification expired but I'm a new user so I don't understand what's going on with your app

Hi there,  Welcome to the Box Community!  From what I can see on my end, it looks like your account has been confirmed. You may go ahead and login as usual.  Thanks!

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• Aira
• 20 février 2023 23:43
• 0 vote

1. Communauté
2. Support Forum
3. The feature for owner to mask his folder to not able to rename.

Hi there,  Welcome to the Box Community! The owner needs to change the permission level to Viewer Uploader so that the collaborator wont be able to change the file/folder name. Thanks!

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• Aira
• 20 février 2023 23:31
• 0 vote

1. Communauté
2. Support Forum
3. Photos Populating

Hi there,  Welcome to the Box Community! Apologies for the current limitation and we understand the necessity of this feature. At this time, this feature is subject for feature request and we recom...

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• Aira
• 20 février 2023 22:38
• 0 vote

1. Communauté
2. Support Forum
3. Preview Speed

Hi there,  Welcome to the Box Community! I would like to have you try clearing the cached data that is stored in your browser to see if this resolves the issue for you. Here is an article that walk...

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• Aira
• 20 février 2023 02:28
• 0 vote

1. Communauté
2. Support Forum
3. The domain status.box.com is blocked due to a network filtering policy.

Hi there,  Welcome to the Box Community! Please refer to the article below:  https://support.box.com/hc/en-us/articles/360043696434-Configuring-A-Firewall-For-Box-Applications Thanks!

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• Aira
• 20 février 2023 02:22
• 0 vote

1. Communauté
2. Support Forum
3. Box won't complete semi-large file download

Hi there,  Welcome to the Box Community!  If you are encountering problems downloading files from your Box account, we recommend you try Updating your browser to the latest version Clearing your b...

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• Aira
• 20 février 2023 01:29
• 0 vote