Aira

1. Communauté
2. Support Forum
3. How to stop Box app opening automatically on start up

Hi there,  Welcome to the Box Community! If you are using Mac there's no option to stop the start up.  Thanks!

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• Aira
• 16 février 2023 04:25
• -1 votes

1. Communauté
2. Support Forum
3. Comments Not Showing Up on Desktop

Hi there, Welcome to the Box Community! I would like to have you try clearing the cached data that is stored in your browser to see if this resolves the issue for you. Here is an article that walks...

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• Aira
• 16 février 2023 02:50
• 0 vote

1. Communauté
2. Support Forum
3. Folder deleted from drive.

Hi there,  Welcome to the Box Community!  To manage your Trash, I would suggest to check this article:  https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash Thanks! 

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• Aira
• 16 février 2023 01:30
• 0 vote

1. Communauté
2. Support Forum
3. Creating Links Between Documents

Hi there,  Welcome to the Box Community!  To create a shared link you may go ahead and check the article below:  https://support.box.com/hc/en-us/articles/360043697094-Creating-Shared-Links    ...

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• Aira
• 16 février 2023 01:22
• 0 vote

1. Communauté
2. Support Forum
3. Problem with sync file

Hi there,  Welcome to the Box Community! In rare instances Box Drive fails to launch. Manually resetting Box Drive can often resolve this. To manually reset Box Drive on a Mac (File Provider Extens...

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• Aira
• 16 février 2023 00:14
• 0 vote

1. Communauté
2. Support Forum
3. file not updating to all devices (iPhone)

Hi there,  Welcome to the Box Community! For me to check, may I please have the following:  Have you tried logging in/out of all the devices?  Have you tried to uninstall/reinstall the app? Is the...

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• Aira
• 15 février 2023 10:14
• 0 vote

1. Communauté
2. Support Forum
3. Delete custom app - Please help

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 15 février 2023 10:09
• 0 vote

1. Communauté
2. Support Forum
3. Unable To Access Box After Logging In

Hi there,  Welcome to the Box Community! I would like to have you try clearing the cached data that is stored in your browser to see if this resolves the issue for you. Here is an article that walk...

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• Aira
• 15 février 2023 10:08
• 0 vote

1. Communauté
2. Support Forum
3. Files uploaded and saved outside of folders

Hi there,  Welcome to the Box Community! I would suggest to search for the file and move them back to the original folder. Could you please confirm what Box app are they using? Is it Box Drive or B...

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• Aira
• 15 février 2023 09:39
• 0 vote

1. Communauté
2. Support Forum
3. Notifications on stats bar not showing

Hi there,  Welcome to the Box Community!  For me to check, may I please have a screenshot of what it looks like on your end? Looking forward in assisting you.

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• Aira
• 15 février 2023 08:46
• Modifié
• 0 vote