Aira

1. Communauté
2. Support Forum
3. The error I get is this: From Box select New -> Google Doc (or Slide, any Google doc) Enter file name Hit return I get presented with Sign in to continue over and over and over again

Hi there,  Welcome to the Box Community! For me to check, may I please have the screenshot of the error message? You may also check if you have meet the requirements to use Google here:https://supp...

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• Aira
• 14 février 2023 23:52
• 0 vote

1. Communauté
2. Support Forum
3. Box trying to sync a file that doesn't exist

Hi there,  Welcome to the Box Community!  I would like you to please uninstall the app, please see step below: https://support.box.com/hc/en-us/articles/360043697434-Uninstalling-Box-Sync-Manually ...

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• Aira
• 14 février 2023 23:34
• 0 vote

1. Communauté
2. Support Forum
3. Download items from shared url with view tag in C# Not found error

Hi there,  Welcome to the Box Community! For API related concern, please refer to this article: https://developer.box.com/reference/ Thanks!

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• Aira
• 14 février 2023 22:50
• 0 vote

1. Communauté
2. Support Forum
3. annuler mon compte chez Box.

Hi there, Welcome to the Box Community! At the moment, we're only able to offer full email and phone support in English. We apologize for this limitation -- please contact us in one of these langua...

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• Aira
• 14 février 2023 07:49
• 0 vote

1. Communauté
2. Support Forum
3. Where Can I Find Basic Definitions Or An Overview

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I am happy to create a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 13 février 2023 23:11
• 0 vote

1. Communauté
2. Support Forum
3. No access to Authenticator App

Hi there,  Welcome to the Box Community!   I have created ticket for you since this issue needs personal information. Kindly check your email for updates.  Thanks!

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• Aira
• 13 février 2023 10:01
• 0 vote

1. Communauté
2. Support Forum
3. Double click

Hi there,  Welcome to the Box Community! For me to check, may I please have more information of what are you referring to? A screenshot, perhaps? Looking forward in assisting you. 

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• Aira
• 13 février 2023 09:51
• 0 vote

1. Communauté
2. Support Forum
3. no way to find project file

Hi there,  Welcome to the Box Community!  I would suggest to directly communicate with the owner of the file. We don't have visibility as to why you are not able to access the folder.  Thanks!

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• Aira
• 13 février 2023 09:49
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect storage usage size...

Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know if...

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• Aira
• 13 février 2023 03:09
• 0 vote

1. Communauté
2. Support Forum
3. ストレージ容量

Hi there,  Welcome to the Box Community!  As per checking, the account was deactivated. I have created a ticket for you and please reply to the ticket with written confirmation.  Thanks!

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• Aira
• 13 février 2023 02:12
• 0 vote