Aira

1. Communauté
2. Support Forum
3. Cannot create a new account

Hi there,  Welcome to the Box Community! From what I can see on my end, you already have an account under this email address. You can go ahead and request for a new password to retrieve your accoun...

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• Aira
• 9 février 2023 02:26
• 0 vote

1. Communauté
2. Support Forum
3. Wrong empty space showing

Hi there,  Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know i...

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• Aira
• 9 février 2023 01:48
• 0 vote

1. Communauté
2. Support Forum
3. Pay invoice

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Billing Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 9 février 2023 01:18
• 0 vote

1. Communauté
2. Support Forum
3. SMS not coming

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 9 février 2023 01:01
• 0 vote

1. Communauté
2. Support Forum
3. Can't Upload Documents-attempts fail.

Hi there,  Welcome to the Box Community! For me to check, may I please have a screenshot of the error message? I can see that you have a collaborated folder, are you trying to upload files in these...

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• Aira
• 9 février 2023 00:11
• 0 vote

1. Communauté
2. Support Forum
3. Cannot access Box from google chrome

Hi there, Welcome to the Box Community! I would like to have you try clearing the cached data that is stored in your browser to see if this resolves the issue for you. Here is an article that walks...

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• Aira
• 8 février 2023 01:20
• 0 vote

1. Communauté
2. Support Forum
3. downloads will not open say error corrupt I am getting lots of box errors HELP ASAP

Hi there,  Welcome to the Box Community!  For me to check, may I please have a screenshot of what it looks like on your end?  Here’s how: For PC: Press the ""Prt Scr"""" key.Open the Microsoft Pain...

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• Aira
• 8 février 2023 00:10
• 0 vote

1. Communauté
2. Support Forum
3. doesnt work

Hi there, Welcome to the Box Community! For me to check, may I please have the following:  Was the upload successful? Are you uploading to your own folder or collaborated folder? Does it show any ...

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• Aira
• 7 février 2023 23:55
• 0 vote

1. Communauté
2. Support Forum
3. Won't allow BOX to install on computer

Hi there,  Welcome to the Box Community!  Please try this troubleshooting steps below and let me know how this goes! Click Start and search for Internet Options Go to the Advanced tab Scroll down ...

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• Aira
• 7 février 2023 23:33
• 0 vote

1. Communauté
2. Support Forum
3. Uploading

Hi there,  Welcome to the Box Community! I have created a ticket for you and  kindly check your Inbox for updates.  Thanks!

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• Aira
• 7 février 2023 23:10
• 0 vote