Aira

1. Communauté
2. Support Forum
3. Please run Storage Usage Script

Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. You may refer ...

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• Aira
• 26 janvier 2023 02:07
• 0 vote

1. Communauté
2. Support Forum
3. I logged in, but I can't see anything

Hi there,  Welcome to the Box Community! I would like to have you try clearing the cached data that is stored in your browser to see if this resolves the issue for you. Here is an article that walk...

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• Aira
• 26 janvier 2023 02:03
• 0 vote

1. Communauté
2. Support Forum
3. フォルダ名が3桁ある時の名前の付け方

Hi there,  Welcome to the Box Community! At the moment, we're only able to offer full email and phone support in English. We apologize for this limitation -- please contact us in one of these langu...

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• Aira
• 26 janvier 2023 02:01
• 0 vote

1. Communauté
2. Support Forum
3. Storage Full Error

Hi there, Welcome to the Box Community Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know if ...

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• Aira
• 25 janvier 2023 07:37
• 0 vote

1. Communauté
2. Support Forum
3. I can't log in to my BOX drive

Hi there,  Welcome to the Box Community!  I would like you to please reset Box Drive. To do that, please see article below: https://support.box.com/hc/en-us/articles/360043697494-Using-Box-Drive-Ba...

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• Aira
• 25 janvier 2023 07:35
• 0 vote

1. Communauté
2. Support Forum
3. Need someone to call me at 559-432-1033

Hi there,  Welcome to the Box Community! I would love to call you, however, we can only provide support via forum. Please let me know how I can help.  Thanks!

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• Aira
• 24 janvier 2023 23:38
• 0 vote

1. Communauté
2. Support Forum
3. "storage used" is wrong

Hi there,  Welcome to the Box Community!  Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know ...

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• Aira
• 24 janvier 2023 23:20
• 0 vote

1. Communauté
2. Support Forum
3. Deleting shared folders

Hi there,  Welcome to the Box Community!  If the files were move to another folder, and that folder is from another account. Rest assured that it will not be deleted by the previous owner.  Thanks! 

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• Aira
• 24 janvier 2023 06:01
• 0 vote

1. Communauté
2. Support Forum
3. Refund Request

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Billing Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 23 janvier 2023 01:15
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Cant add user

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 23 janvier 2023 00:59
• 0 vote