Aira

1. Communauté
2. Support Forum
3. Folder and files missing

Hi Linda,  Welcome to the Box Community!  I would suggest to check your Trash folder and check if you can still recover the files. Please check this article for reference: https://support.box.com/h...

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• Aira
• 19 janvier 2023 02:48
• 0 vote

1. Communauté
2. Support Forum
3. Folder Access using Python box sdk

Hi there, Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 19 janvier 2023 02:28
• 0 vote

1. Communauté
2. Support Forum
3. no files

Hi there,  Welcome to the Box Community!  To access this files, I would suggest to directly contact the owner and have them check if the files are still available. If not, please have them check th...

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• Aira
• 19 janvier 2023 02:23
• 0 vote

1. Communauté
2. Support Forum
3. files are missing

Hi there,  Welcome to the Box Community!  I would suggest to reach out to the owner of the file and have them check if you are still a collaborator for this specific file. You can refer them to thi...

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• Aira
• 19 janvier 2023 00:22
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive icons not there! Windows 11 Explorer.

Hi there,  Welcome to the Box Community! Please make sure the Box Drive is successfully installed in your machine. If you have not installed Box Drive yet, please see step on the article below: htt...

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• Aira
• 18 janvier 2023 23:33
• 0 vote

1. Communauté
2. Support Forum
3. Removing from suppression list

Hi there,  Welcome to the Box Community! As per checking, there's no account under this email address. You may go ahead and create an account below:  https://www.box.com/pricing/individual Thanks!

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• Aira
• 18 janvier 2023 23:29
• 0 vote

1. Communauté
2. Support Forum
3. Date Modified Not Appearing

Hi there, Welcome to the Box Community! For me to check, may I please have a screenshot of what are you referring to?  Looking forward in assisting you.

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• Aira
• 17 janvier 2023 22:53
• 0 vote

1. Communauté
2. Support Forum
3. Add another account under same email

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 16 janvier 2023 22:53
• 0 vote

1. Communauté
2. Support Forum
3. Change my personal email address on my personal Box account

Hi there, Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks! 

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• Aira
• 16 janvier 2023 22:49
• 0 vote

1. Communauté
2. Support Forum
3. Storage Usage Or File Count In My Account Is Incorrect

Hi there,  Welcome to Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know if yo...

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• Aira
• 16 janvier 2023 09:25
• 0 vote