Aira

1. Communauté
2. Support Forum
3. Link Email Address

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I am have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 11 janvier 2023 23:45
• 0 vote

1. Communauté
2. Support Forum
3. Spaces at the end of file names interfere with uploading

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 10 janvier 2023 23:44
• 0 vote

1. Communauté
2. Support Forum
3. Can't see box folders in Finder on Mac

Hi there,  Welcome to the Box Community! For me to check, may I please have the following:  What Box app are you using? Is it Box Sync or Box Drive? Does it show any error message? If Box Drive o...

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• Aira
• 10 janvier 2023 23:12
• 0 vote

1. Communauté
2. Support Forum
3. Folder Deleted without Notice

Hi there,  Welcome to the Box Community! As per checking, it looks like you have a collaborated folder. If the Trash is empty and you did not perform a deletion, you may go ahead and check with the...

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• Aira
• 10 janvier 2023 22:58
• 0 vote

1. Communauté
2. Support Forum
3. Box for GSuite: Duplicating primary folder in Box

Hi there, Welcome to Box Community! This issue should be best addressed by our Product Support. I am have created a ticket for you and kindly check your email for updates.  Thanks!  

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• Aira
• 10 janvier 2023 04:51
• 0 vote

1. Communauté
2. Support Forum
3. Inactivity

Hi there,  Welcome to the Box Community!  Your account will remain active unless you deactivate it on your end. Once deactivated, it will take 120 days to fully remove from our system. Thanks! 

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• Aira
• 10 janvier 2023 04:07
• 0 vote

1. Communauté
2. Support Forum
3. Moving files/folders for the Box app via the Files app

Hi there,  Welcome to the Box Community!  It looks like this is not made from Box.com. I would suggest to directly communicate with the third party app so they can assist you.  Thanks!

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• Aira
• 10 janvier 2023 04:04
• 0 vote

1. Communauté
2. Support Forum
3. Out of storage

Hi there,  Welcome to the Box Community!  Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know ...

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• Aira
• 10 janvier 2023 02:51
• 0 vote

1. Communauté
2. Support Forum
3. Accessing shared files/folders

Hi there,  Welcome to the Box Community!  It looks like the files were shared privately. I would suggest to directly contact the owner of the files and have them check the shared settings. You may ...

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• Aira
• 10 janvier 2023 00:54
• 0 vote

1. Communauté
2. Support Forum
3. Storage size incorrect

Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know if...

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• Aira
• 9 janvier 2023 02:16
• 0 vote