Aira

1. Communauté
2. Support Forum
3. Please correct the inaccurate used storage capacity.

Hi there,  Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know i...

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• Aira
• 22 décembre 2022 05:51
• 0 vote

1. Communauté
2. Support Forum
3. Lost Authenticator App

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for your and kindly check your Inox for updates.  Thanks!

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• Aira
• 20 décembre 2022 22:37
• 0 vote

1. Communauté
2. Support Forum
3. Quota issue

Hi there,  Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know i...

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• Aira
• 20 décembre 2022 03:54
• 0 vote

1. Communauté
2. Support Forum
3. Quota issue

Hi there,  Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know i...

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• Aira
• 20 décembre 2022 03:52
• 0 vote

1. Communauté
2. Support Forum
3. Shared Link inaccessible

Hi there, Welcome to the Box Community!  Could you please provide a screenshot of what it looks like when you access the files? Have you reach out the owner of the file and see if the file is still...

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• Aira
• 20 décembre 2022 01:51
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Please Run Script to fix Storage Data Inaccuracy

Hi there,  Welcome to the Box Community!   We've cleared up the data storage in your account and things should now be working as expected. Let me know if you have any further questions.

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• Aira
• 18 décembre 2022 23:59
• 0 vote

1. Communauté
2. Support Forum
3. my Storage is full but I've deleted all content in Box. please run the script on my account

Hi there,  Welcome to the Box Community!  We've cleared up the data storage in your account and things should now be working as expected. You may refer to the link below as to why this issue happen...

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• Aira
• 18 décembre 2022 23:36
• 0 vote

1. Communauté
2. Support Forum
3. How to recover files deleted from Box Drive

Hi there,  Welcome to the Box Community!  As per checking, it looks like your issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for ...

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• Aira
• 18 décembre 2022 23:06
• 0 vote

1. Communauté
2. Support Forum
3. Storage Problem

Hi there,  Welcome to the Box Community!  We've cleared up the data storage in your account and things should now be working as expected. Let me know if you have any further questions.

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• Aira
• 18 décembre 2022 22:47
• 0 vote

1. Communauté
2. Support Forum
3. Accidentally deleted a folder

Hi there, Welcome to the Box Community! I was able to recovered the deleted file and it should be accessible on your end now. Going forward, kindly check this article on how to recover deleted file...

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• Aira
• 18 décembre 2022 22:39
• 0 vote