Aira

1. Communauté
2. Support Forum
3. Retrieving older file version (servor error : file versions could not be retrieved)

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 12 décembre 2022 00:00
• 0 vote

1. Communauté
2. Support Forum
3. Box sync

Hi there,  Welcome to the Box Community! To uninstall Box Sync, please see this article and follow the steps: https://support.box.com/hc/en-us/articles/360044196753-Uninstalling-Box-Sync-Using-Box-...

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• Aira
• 11 décembre 2022 23:54
• 0 vote

1. Communauté
2. Support Forum
3. Box tools do not work via Chrome

Hi there, Welcome to the Box Community!  Box Tools is an add-on feature that allows you to open and edit files stored in Box. Designed for all file types, browsers, and platforms, Box Tools uses th...

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• Aira
• 11 décembre 2022 23:47
• 0 vote

1. Communauté
2. Support Forum
3. Storage Usage In My Account Is Incorrect

Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know if...

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• Aira
• 11 décembre 2022 23:37
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive failed to initialize with macOS - Box 2.29.112

Hi there,  Welcome to the Box Community! To help me better understand the issue can you please answer the questions below: Can you please provide a brief description of the issue you are seeing? ...

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• Aira
• 11 décembre 2022 23:31
• 0 vote

1. Communauté
2. Support Forum
3. Help to switch 2FA to use my phone# instead of authentication tool

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I am have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 11 décembre 2022 23:18
• 0 vote

1. Communauté
2. Support Forum
3. Download large files

Hi there,  Welcome to the Box Community! As per checking, bulk download is dependent on the max file size upload limit for the Account type in total. See: Understand the Max File Size You Can Uploa...

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• Aira
• 11 décembre 2022 23:13
• 0 vote

1. Communauté
2. Support Forum
3. Reading files or data in R from Institutional Box account

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 11 décembre 2022 23:06
• 0 vote

1. Communauté
2. Support Forum
3. Need actual HUMAN assistance from BOX

Hi there,  Welcome to the Box Community!  As per checking, it looks like you are under a free account and we can only provide support through this forum. You may post all your concerns here.  Thanks!

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• Aira
• 11 décembre 2022 23:04
• 0 vote

1. Communauté
2. Support Forum
3. How to access monthly files like before (a few days ago)

Hi there,  Welcome to the Box Community! From what I can see on my end, it looks like you are under a free account and reports is not available for your type of account. You may check this article ...

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• Aira
• 9 décembre 2022 01:21
• 0 vote