Aira

1. Communauté
2. Support Forum
3. Trying to reset my password

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 2 décembre 2022 01:55
• 0 vote

1. Communauté
2. Support Forum
3. wrong space

Hi there,  Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know i...

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• Aira
• 2 décembre 2022 00:39
• 0 vote

1. Communauté
2. Support Forum
3. Cancelling a trial and opening a individual account

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for your and kindly check your Inbox for updates.  Thanks!

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• Aira
• 2 décembre 2022 00:17
• 0 vote

1. Communauté
2. Support Forum
3. acces denied

Hi there,  Welcome to the Box Community! It looks like the owner of the file/folder has removed you to collaborate. Please reach out to the owner and have them check if they can share the file to y...

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• Aira
• 1 décembre 2022 23:20
• 0 vote

1. Communauté
2. Support Forum
3. ファイルの共有について

Hi there, Thanks for your message. At the moment, we're only able to offer full email and phone support in English and French. We apologize for this limitation -- please contact us in one of these ...

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• Aira
• 1 décembre 2022 04:25
• 0 vote

1. Communauté
2. Support Forum
3. Please cancel this account

Hi there, Welcome to the Box Community! This issue should be best addressed by our Billing team. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 1 décembre 2022 04:24
• 0 vote

1. Communauté
2. Support Forum
3. 2FA

Hi there,  Welcome to the Box Community! I would suggest to let the owner of the account reach out to us directly so we can assist further.  Thanks! 

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• Aira
• 1 décembre 2022 04:19
• 0 vote

1. Communauté
2. Support Forum
3. Unable to create folder

Hi there,  Welcome to the Box Community! For me to check, may I please have a screenshot of what it looks like on your end? Are you trying to upload a file on the folder you owned?  Looking forward...

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• Aira
• 1 décembre 2022 04:05
• 0 vote

1. Communauté
2. Support Forum
3. Help: Incorrect space used

Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. For more infor...

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• Aira
• 1 décembre 2022 03:47
• 0 vote

1. Communauté
2. Support Forum
3. Create Password does not work

Hi there,  Welcome to the Box Community!  From what I can see on my end, your account is under a free account and SSO is not required. Password protection for shared folder is also not available fo...

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• Aira
• 1 décembre 2022 03:44
• 0 vote