Aira

1. Communauté
2. Support Forum
3. Incorrect space in use data again

Hi there,  Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know i...

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• Aira
• 23 novembre 2022 02:59
• 0 vote

1. Communauté
2. Support Forum
3. authentication code

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 23 novembre 2022 02:57
• 0 vote

1. Communauté
2. Support Forum
3. How to access most recent version of Editable document

Hi there,  Welcome to the Box Community!  The number of file versions that Box saves is limited. The maximum number of prior file versions you can access corresponds to your Box account type: Pers...

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• Aira
• 23 novembre 2022 02:30
• 0 vote

1. Communauté
2. Support Forum
3. Downloading Files

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for assistance.  Thanks!

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• Aira
• 23 novembre 2022 02:24
• 0 vote

1. Communauté
2. Support Forum
3. My files are missing

Hi there,  Welcome to the Box Community! Box stores files and folders you place in the trash for a certain period of time.  That default period is 30 days, although Box administrators of business a...

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• Aira
• 23 novembre 2022 02:22
• 0 vote

1. Communauté
2. Support Forum
3. Bulk Download

Hi there,  Welcome to the Box Community! Bulk download is dependent on the max file size upload limit for the Account type in total. See: Understand the Max File Size You Can Upload to Box. Have a ...

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• Aira
• 22 novembre 2022 23:31
• 0 vote

1. Communauté
2. Support Forum
3. Permanently deleting files did not free up space

Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. For reference,...

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• Aira
• 22 novembre 2022 01:45
• 0 vote

1. Communauté
2. Support Forum
3. Empty storage but shows 26gb used.

Hi there,  Welcome to the Box Community!  Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. For referenc...

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• Aira
• 22 novembre 2022 01:41
• 0 vote

1. Communauté
2. Support Forum
3. I need to change my email address - Please help!

Hi there,  Welcome to the Box Community! I've attached a file for your reference: Hope it helps!

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• Aira
• 21 novembre 2022 22:45
• 0 vote

1. Communauté
2. Support Forum
3. Email conformation

Hi there,  Welcome to the Box Community!  From what I can see on my end, it looks like your account has been confirmed. You may go ahead and login to your account.  Thanks!

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• Aira
• 21 novembre 2022 22:37
• 0 vote