Aira

1. Communauté
2. Support Forum
3. Lost Files

Hi there,  Welcome to the Box Community! To restore your file, I would suggest to check your Trash folder. Please check this article for your reference: https://support.box.com/hc/en-us/articles/36...

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• Aira
• 7 novembre 2022 23:37
• 0 vote

1. Communauté
2. Support Forum
3. storage shown is inaccurate

Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know if...

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• Aira
• 7 novembre 2022 23:10
• 0 vote

1. Communauté
2. Support Forum
3. Free storage error

Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know if...

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• Aira
• 6 novembre 2022 23:30
• 0 vote

1. Communauté
2. Support Forum
3. How do I terminate my trial account

Hi there, Welcome to the Box Community. I am happy to help!  Your trial account will automatically end on your trial end date.  Thanks!

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• Aira
• 6 novembre 2022 23:27
• 0 vote

1. Communauté
2. Support Forum
3. SMS authentication not working

Hi there, Welcome to the Box Community. I am happy to help! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Tha...

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• Aira
• 6 novembre 2022 23:21
• 0 vote

1. Communauté
2. Support Forum
3. Asking to run script to correct the used space count

Hi there,  Welcome to the Box Community. I am happy to help!  Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as ex...

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• Aira
• 6 novembre 2022 23:10
• 0 vote

1. Communauté
2. Support Forum
3. Storage shows near full but my data is > 1/10th my capacity

Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know if...

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• Aira
• 6 novembre 2022 23:06
• 0 vote

1. Communauté
2. Support Forum
3. School deleted my account before I could download my folders

Hi there,  Welcome to the Box Community. I am happy to help!  If you want to gain access to your account, I would suggest to directly contact them for temporary access.  Thanks!

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• Aira
• 6 novembre 2022 23:04
• 0 vote

1. Communauté
2. Support Forum
3. Box.com not sending SMS for 2-step verification

Hi there, Welcome to the Box Community. I am happy to help!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for update.  Tha...

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• Aira
• 6 novembre 2022 22:58
• 0 vote

1. Communauté
2. Support Forum
3. Recovering Deleted folder

Hi there,  Welcome to Box Community. I am happy to help!  If you need to recover items in your Trash, please login to your account in Box.com in a web browser using your computer. For more details ...

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• Aira
• 4 novembre 2022 04:12
• 0 vote