Aira

1. Communauté
2. Support Forum
3. Box icon at top of my Mac not allowing access

Hi there,  Welcome to the Box Community. I am happy to help! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for update.  Tha...

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• Aira
• 3 novembre 2022 07:56
• 0 vote

1. Communauté
2. Support Forum
3. cannot add external email to relay notification

Hi there, Welcome to the Box Community. I am happy to help!  This issue should be best address addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for upda...

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• Aira
• 3 novembre 2022 02:23
• 0 vote

1. Communauté
2. Support Forum
3. Some BOX errors appears in the BOX account while creating/deleting folders and while viewing in BOX Explorer

Hi there,  Welcome to the Box Community. I am happy to help and I am sorry for the inconvenience.  This issue should be best addressed by our Product Support. I have created a ticket for you and ki...

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• Aira
• 3 novembre 2022 02:03
• 0 vote

1. Communauté
2. Support Forum
3. Deleted Files From Shared Drive

Hi there,  Welcome to the Box Community. I am happy to help!  Since this issue is best addressed by our Product Support, I have created a ticket for you.  Thanks!

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• Aira
• 2 novembre 2022 01:14
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive Won't Sync All Files

Hi there,  Welcome to the Box Community. I am happy to help! Is this happening to one user, or multiple users? Can you get me their email address(es)? When did the issue begin? Did anything els...

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• Aira
• 2 novembre 2022 01:03
• 0 vote

1. Communauté
2. Support Forum
3. Experiencing Slower/Failed Uploads

Hi there,  Welcome to the Box Community. I am happy to help!  Sorry to hear that you are having issue with uploads. You may go ahead and check this article for troubleshooting steps with upload iss...

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• Aira
• 1 novembre 2022 00:32
• 0 vote

1. Communauté
2. Support Forum
3. Box syncing with a QNAP local back up HD

Hi there,  Welcome to the Box Community. I am happy to help!  There are generally three situations where these email-appended duplications can occur: During an installation of Sync, if you drag co...

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• Aira
• 31 octobre 2022 23:17
• 0 vote

1. Communauté
2. Support Forum
3. please refresh my storage

Hi there,  Welcome to the Box Community!  I have cleared your storage and it should be updated on your end now. Please see this article as to why this issue occurs: https://support.box.com/hc/en-us...

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• Aira
• 27 juin 2022 02:29
• 0 vote

1. Communauté
2. Support Forum
3. Sharing Collections

Hi there, At the moment we don't currently offer the feature you asked about. Our Product team is constantly looking for ways to improve Box based on user feedback, so I recommend for you to post y...

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• Aira
• 27 juin 2022 02:25
• 0 vote

1. Communauté
2. Support Forum
3. Restablecer archivos

Hi there,  Welcome to the Box Community!  At the moment, we're only able to offer full email and phone support in English.  We apologize for this limitation -- please contact us in one of these lan...

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• Aira
• 27 juin 2022 02:12
• 0 vote