Aira

1. Communauté
2. Support Forum
3. Error in synchronization and link of Box Sync in clouds

Hi there,  Welcome to the Box Community!  If you are using Box Sync, you need to manually mark the file for sync. See this article for reference: https://support.box.com/hc/en-us/articles/360044196...

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• Aira
• 23 mai 2022 03:59
• 0 vote

1. Communauté
2. Support Forum
3. Recover files after alma mater ends school email access

Hi there,  Welcome to the Box Community!  If this is a shared folder, I would suggest to contact the owner of the file to give you access. If the account is connected to the grad program, I would s...

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• Aira
• 23 mai 2022 02:17
• 0 vote

1. Communauté
2. Support Forum
3. Account has one file of 242kb, but I am getting account out of space warning

Hi there,  Welcome to the Box Community!  I have cleared your storage and it should be updated on your end now. Please see this article as to why this issue happens: https://support.box.com/hc/en-u...

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• Aira
• 23 mai 2022 02:09
• 0 vote

1. Communauté
2. Support Forum
3. Folder Sharing

Hi there,  Welcome to the Box Community!  For me to check, may I please have the step by step process on how are you sharing the folder? If you are creating a shared link the folder itself, it hsou...

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• Aira
• 23 mai 2022 02:06
• 0 vote

1. Communauté
2. Support Forum
3. My account has 19.6 GB occupied that does not exist.

Hi there,  Welcome to the Box Community!  I have cleared your storage and it should be updated on your end now. You may check this article as to why this issue happens: https://support.box.com/hc/e...

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• Aira
• 22 mai 2022 23:50
• 0 vote

1. Communauté
2. Support Forum
3. Unable to access the box link related to SRE

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for assistance.  Thanks! 

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• Aira
• 22 mai 2022 23:45
• 0 vote

1. Communauté
2. Support Forum
3. Email confirmation

Hi there,  Welcome to the Box Community!  From what I can see on my end, it looks like your account has been confirmed. You may go ahead and login below:  https://account.box.com/login?redirect_url...

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• Aira
• 22 mai 2022 23:39
• 0 vote

1. Communauté
2. Support Forum
3. disappearing files from box - this is getting rediculous

Hi there,  Welcome to the Box Community!  It looks like one of my colleague already helped you with your concern. Please continue replying to the ticket if you need more assistance.  Thanks!

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• Aira
• 22 mai 2022 23:36
• 0 vote

1. Communauté
2. Support Forum
3. Box app not syncing

Hi there, Welcome to the Box Community! For me to check, may I please have the following: What Box app are you using? Is it Box Drive or Box Sync? Does is it show any error message? Have you tried...

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• Aira
• 19 mai 2022 23:55
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Can my employees have different level plans?

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for your and kindly check your email for updates.  Thanks!

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• Aira
• 18 mai 2022 01:29
• 0 vote