Aira

1. Communauté
2. Support Forum
3. Unable to access the box link related to SRE

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for assistance.  Thanks! 

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• Aira
• 22 mai 2022 23:45
• 0 vote

1. Communauté
2. Support Forum
3. Email confirmation

Hi there,  Welcome to the Box Community!  From what I can see on my end, it looks like your account has been confirmed. You may go ahead and login below:  https://account.box.com/login?redirect_url...

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• Aira
• 22 mai 2022 23:39
• 0 vote

1. Communauté
2. Support Forum
3. disappearing files from box - this is getting rediculous

Hi there,  Welcome to the Box Community!  It looks like one of my colleague already helped you with your concern. Please continue replying to the ticket if you need more assistance.  Thanks!

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• Aira
• 22 mai 2022 23:36
• 0 vote

1. Communauté
2. Support Forum
3. Box app not syncing

Hi there, Welcome to the Box Community! For me to check, may I please have the following: What Box app are you using? Is it Box Drive or Box Sync? Does is it show any error message? Have you tried...

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• Aira
• 19 mai 2022 23:55
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Can my employees have different level plans?

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for your and kindly check your email for updates.  Thanks!

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• Aira
• 18 mai 2022 01:29
• 0 vote

1. Communauté
2. Support Forum
3. I lost old phone number,so I can't access 2-step verification

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 18 mai 2022 01:27
• 0 vote

1. Communauté
2. Support Forum
3. Search history available to administrators

Hi there, Welcome to the Box Community! It should be available.  Thanks!

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• Aira
• 18 mai 2022 01:26
• 0 vote

1. Communauté
2. Support Forum
3. How to find an uploaded file from another member

Hi there,  Welcome to the Box Community! Uploaded files will be seen on the folder where you uploaded did. You may use the search button on the upper part of the screen. See this article: https://s...

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• Aira
• 18 mai 2022 01:23
• 0 vote

1. Communauté
2. Support Forum
3. "Storage Used" figure incorrect

Hi there,  Welcome to the Box Community!  I have cleared your storage and it should be updated now. You may check this article as to why this issue happens: https://support.box.com/hc/en-us/article...

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• Aira
• 16 mai 2022 03:52
• 0 vote

1. Communauté
2. Support Forum
3. Box Quota issue

Hi there,  Welcome to the Box Community! Both account has been updated. Kindly check your storage. You may also check this article as to why this issue happens: https://support.box.com/hc/en-us/art...

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• Aira
• 16 mai 2022 03:28
• 0 vote