Aira

1. Communauté
2. Support Forum
3. I lost old phone number,so I can't access 2-step verification

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 18 mai 2022 01:27
• 0 vote

1. Communauté
2. Support Forum
3. Search history available to administrators

Hi there, Welcome to the Box Community! It should be available.  Thanks!

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• Aira
• 18 mai 2022 01:26
• 0 vote

1. Communauté
2. Support Forum
3. How to find an uploaded file from another member

Hi there,  Welcome to the Box Community! Uploaded files will be seen on the folder where you uploaded did. You may use the search button on the upper part of the screen. See this article: https://s...

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• Aira
• 18 mai 2022 01:23
• 0 vote

1. Communauté
2. Support Forum
3. "Storage Used" figure incorrect

Hi there,  Welcome to the Box Community!  I have cleared your storage and it should be updated now. You may check this article as to why this issue happens: https://support.box.com/hc/en-us/article...

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• Aira
• 16 mai 2022 03:52
• 0 vote

1. Communauté
2. Support Forum
3. Box Quota issue

Hi there,  Welcome to the Box Community! Both account has been updated. Kindly check your storage. You may also check this article as to why this issue happens: https://support.box.com/hc/en-us/art...

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• Aira
• 16 mai 2022 03:28
• 0 vote

1. Communauté
2. Support Forum
3. Box Quota issue

Hi there,  Welcome to the Box Community! Both account has been updated. Kindly check your storage. You may also check this article as to why this issue happens: https://support.box.com/hc/en-us/art...

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• Aira
• 16 mai 2022 03:27
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect used storage display

Hi there,  Welcome to the Box Community! I have cleared your storage and it should be updated on your end now.  Thanks!

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• Aira
• 16 mai 2022 03:21
• 0 vote

1. Communauté
2. Support Forum
3. can not add collaborators - error message received

Hi there, Welcome to the Box Community!  For me to check, may I please have a the error message you received when adding a collaborator? Looking forward in assisting you.

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• Aira
• 16 mai 2022 03:19
• 0 vote

1. Communauté
2. Support Forum
3. Change email address

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 16 mai 2022 02:51
• 0 vote

1. Communauté
2. Support Forum
3. Two-Step Login Verification

Hi there,  Welcome to the Box Community!  I have created a ticket for you since this issue should be best addressed by our Product Support. They'll be in touch with you soon. Kindly check your emai...

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• Aira
• 16 mai 2022 02:49
• 0 vote