Aira

1. Communauté
2. Support Forum
3. "Unable to fetch 2-step verification information..."

Hi there, Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

• Afficher le commentaire
• Aira
• 16 mai 2022 02:46
• 0 vote

1. Communauté
2. Support Forum
3. membership

Hi there,  Welcome to the Box Community!  From what I can see on my end, there's no account under this email address. You may go ahead and registered on the link below:  https://www.box.com/pricing...

• Afficher le commentaire
• Aira
• 16 mai 2022 02:40
• 0 vote

1. Communauté
2. Support Forum
3. My Box is empty

Hi there,  Welcome to the Box Community! What I would suggest is to directly contact the owner of the file so they can reshare it to you. You may check this article for reference: https://support.b...

• Afficher le commentaire
• Aira
• 16 mai 2022 02:37
• 0 vote

1. Communauté
2. Support Forum
3. Storage Calculation is Not Uptodate

Hi there,  Welcome to the Box Community! I have cleared your storage and it should be updated on your end now. You may check this article as to why this issue occur: https://support.box.com/hc/en-u...

• Afficher le commentaire
• Aira
• 16 mai 2022 01:23
• 0 vote

1. Communauté
2. Support Forum
3. Some storage audio missing or delete

Hi there,  Welcome to the Box Community!  Having Box as your cloud storage is a backup. If you have missing files, you may go ahead and check your Trash. You can check this article on how to manage...

• Afficher le commentaire
• Aira
• 16 mai 2022 00:58
• 0 vote

1. Communauté
2. Support Forum
3. Please reset my storage calculation

Hi there,  Welcome to the Box Community!  I've cleared your storage and it should be updated on your end now. You may check this article as to why this issue happens: https://support.box.com/hc/en-...

• Afficher le commentaire
• Aira
• 15 mai 2022 23:36
• 0 vote

1. Communauté
2. Support Forum
3. This shared file or folder link has been removed or is unavailable to you.

Hi there,  Welcome to the Box Community!  I have created a ticket for you and kindly check your email for updates.  Thanks!

• Afficher le commentaire
• Aira
• 12 mai 2022 02:38
• 0 vote

1. Communauté
2. Support Forum
3. Box Sign Template

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

• Afficher le commentaire
• Aira
• 12 mai 2022 02:35
• 0 vote

1. Communauté
2. Support Forum
3. Making Files online only

Hi there, Welcome to the Box Community!  You can right-click on an offline folder and, in the context menu that displays, click Make Available Online Only. Please check this article: https://suppor...

• Afficher le commentaire
• Aira
• 12 mai 2022 02:34
• 0 vote

1. Communauté
2. Support Forum
3. Multiple Issues - HELP

Hi there,  Welcome to the Box Community!  I will have to create a ticket for you and I kindly check your email for updates.  Thanks!

• Afficher le commentaire
• Aira
• 12 mai 2022 00:22
• 0 vote