Aira

1. Communauté
2. Support Forum
3. There was an error processing your request. We were unable to process your payment information. Please double check that all fields have been filled out correctly and try again, or visit support.box.com for further assistance.

Hi there,  Welcome to the Box Community.  I have created and ticket for you and kindly check your email for updates.  Thanks!

• Afficher le commentaire
• Aira
• 9 mai 2022 01:33
• 0 vote

1. Communauté
2. Support Forum
3. Unable to transfer files

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

• Afficher le commentaire
• Aira
• 9 mai 2022 01:29
• 0 vote

1. Communauté
2. Support Forum
3. print out the invoice

Hi there,  Welcome to the Box Community! From what I can see on my end, it looks like you are under a free account. If you have a paid account, kindly log in to that account when interacting with s...

• Afficher le commentaire
• Aira
• 9 mai 2022 01:26
• 0 vote

1. Communauté
2. Support Forum
3. Loss of entire Box folder

Hi there,  Welcome to the Box Community! Since you've mentioned that they do not use Box, the folder saved on that account can no longer be retrieve. Thanks!

• Afficher le commentaire
• Aira
• 9 mai 2022 01:16
• 0 vote

1. Communauté
2. Support Forum
3. Box is full, although there are no files

Hi there,  Welcome to the Box Community!  I have cleared your storage and it should be updated on your end now. To check why this issue happens, please see this article: https://support.box.com/hc/...

• Afficher le commentaire
• Aira
• 9 mai 2022 01:03
• 0 vote

1. Communauté
2. Support Forum
3. Get download info from all files in a folder

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

• Afficher le commentaire
• Aira
• 9 mai 2022 00:46
• 0 vote

1. Communauté
2. Support Forum
3. lost folder and sub folders

Hi there,  Welcome to the Box Community!  To check a missing files, please check your Trash. Step by step process can be seen on this article: https://support.box.com/hc/en-us/articles/360044196093...

• Afficher le commentaire
• Aira
• 9 mai 2022 00:41
• 0 vote

1. Communauté
2. Support Forum
3. All The Folders I was Connected to Have vanished

Hi there,  Welcome to the Box Community! I would suggest to directly communicate with the owner of the folder or file. They need to check if the file is still available on their end or they might h...

• Afficher le commentaire
• Aira
• 9 mai 2022 00:32
• 0 vote

1. Communauté
2. Support Forum
3. missing files

Hi there,  Welcome to the Box Community!  I have created a ticket for you and kindly check your email for updates.  Thanks!

• Afficher le commentaire
• Aira
• 9 mai 2022 00:00
• 0 vote

1. Communauté
2. Support Forum
3. Missing files

Hi there,  Welcome to the Box Community!  I will have to create a ticket for your since this issue needs to have some personal information. Please check your email for updates.  Thanks!

• Afficher le commentaire
• Aira
• 8 mai 2022 23:57
• 0 vote