Aira

1. Communauté
2. Support Forum
3. Box Folders Missing

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 8 mai 2022 23:46
• 0 vote

1. Communauté
2. Support Forum
3. password reset daily - no support ?

Hi there, Welcome to the Box Community! As per your type of account, the only way to contact support is through this forum. From what I can see on your account, it looks like it is not on the bounc...

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• Aira
• 8 mai 2022 23:34
• 0 vote

1. Communauté
2. Support Forum
3. “Box” can’t be opened because the original item can’t be found.

Hi there,  Welcome to the Box Community!  From what I can see on my end, it looks like you have a collaborated folder. You may want to check with the owner if the files is still available on their ...

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• Aira
• 6 mai 2022 07:54
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive uploading issue

Hi there,  Welcome to the Box Community!  To begin with, file upload limit for free user is only 250MB. For me to check, may I please have a screenshot of what it looks like when you upload on a 'p...

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• Aira
• 5 mai 2022 23:33
• 0 vote

1. Communauté
2. Support Forum
3. Managed User is an Editor on files in Box but they can not see any of the files

Hi there, Welcome to the Box Community!  This issue should be best address by our Product Support. I will have to create a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 5 mai 2022 01:37
• 0 vote

1. Communauté
2. Support Forum
3. Desktop search on Mac returns useless results

Hi there,  Welcome to the Box Community! This issue should be best address by our Product Support. I have created a ticket for you and kindly check your email for updates. Thanks!

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• Aira
• 5 mai 2022 01:36
• 0 vote

1. Communauté
2. Support Forum
3. Drive not working

Hi there,  Welcome to the Box Community!  This issue should be best address by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 5 mai 2022 01:33
• 0 vote

1. Communauté
2. Support Forum
3. Files Disappearing

Hi there,  Welcome to the Box Community!  From what I can see on my end, it looks like this is collaborated folder. I would suggest to directly contact the owner and have this check. You may also c...

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• Aira
• 5 mai 2022 01:27
• 0 vote

1. Communauté
2. Support Forum
3. Thumbnail Support for Box Drive [Mac]

Hi there,  Welcome to the Box Community! This issue should be best address by our Product Support. I will have to create a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 3 mai 2022 23:18
• 0 vote

1. Communauté
2. Support Forum
3. Creating a support case, as requested, on Apr 30, 2022

Hi there,  Welcome to the Box Community!  I would like you to please uninstall/reinstall Box Drive on your machine by following the steps below:  Uninstall: https://support.box.com/hc/en-us/article...

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• Aira
• 2 mai 2022 02:22
• 0 vote