Aira

1. Communauté
2. Support Forum
3. Box Wont Uninstall

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and you should be able to receive an update on your email.  Tha...

• Afficher le commentaire
• Aira
• 24 avril 2022 23:40
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive in MAC OS Menubar

Hi there,  Welcome to the Box Community!  I would like you to please check if Box Drive is installed on your machine by checking the following steps on the article below:  https://support.box.com/h...

• Afficher le commentaire
• Aira
• 24 avril 2022 23:38
• 0 vote

1. Communauté
2. Support Forum
3. Thumbnail on MacOS Monterey

Hi there,  Welcome to the Box Community!  For me to check, may I please have a screenshot of what it looks like on your end? In the meantime, have you tried to log out/in of Box Drive? If not, plea...

• Afficher le commentaire
• Aira
• 24 avril 2022 23:28
• 0 vote

1. Communauté
2. Support Forum
3. Document

Hi there, Welcome to the Box Community!  This issue should be best addressed by our Product Support. I will have to create a ticket and kindly check your email for updates.  Thanks!

• Afficher le commentaire
• Aira
• 24 avril 2022 23:17
• 0 vote

1. Communauté
2. Support Forum
3. CANCEL MY ACCOUNT

Hi there,  Welcome to the Box Community!  For account cancellation issue, please visit this article:  https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account   Thanks! 

• Afficher le commentaire
• Aira
• 22 avril 2022 04:22
• 0 vote

1. Communauté
2. Support Forum
3. folder disappeared for all collaborators

Hi there, Welcome to the Box Community! The only way to retrieve the folder is to contact the owner. Since you've mentioned that the owner is using a university account, it might be deleted or the ...

• Afficher le commentaire
• Aira
• 22 avril 2022 04:15
• 0 vote

1. Communauté
2. Support Forum
3. Duplicate Files With Email Stamp - all happened on same day

Hi there,  Welcome to the Box Community!  There are generally three situations where these email-appended duplications can occur: During an installation of Sync, if you drag content into your Box ...

• Afficher le commentaire
• Aira
• 21 avril 2022 01:13
• 0 vote

1. Communauté
2. Support Forum
3. Wage slip

Hi there,  Welcome to the Box Community!  For me to check, may I please have more information about your concern? Looking forward in assisting you.

• Afficher le commentaire
• Aira
• 21 avril 2022 01:09
• 0 vote

1. Communauté
2. Support Forum
3. Won't sync

Hi there,  Welcome to the Box Community!  For me to check, may I please have the following:  Screenshot of the error message if there is. What Box app are you using? Is it Box Sync or Box drive? H...

• Afficher le commentaire
• Aira
• 21 avril 2022 01:07
• 0 vote

1. Communauté
2. Support Forum
3. I need to recover a folder I deleted permanently

Hi there,  Welcome to the Box Community! I have checked and you only have 6 files stored in your deleted folders. Kindly check your account as I have recovered this files. Going forward, please be ...

• Afficher le commentaire
• Aira
• 21 avril 2022 00:20
• 0 vote