Aira

1. Communauté
2. Support Forum
3. just trying to verify my email...

Hi there,  Welcome to the Box Community! I've investigated our email server logs and it looks like your email address ​is not on the bounce or suppression list. Please check your virus scan, Intern...

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• Aira
• 18 avril 2022 02:30
• 0 vote

1. Communauté
2. Support Forum
3. Missing Space in my Box account

Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. You can check ...

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• Aira
• 18 avril 2022 01:43
• 0 vote

1. Communauté
2. Support Forum
3. Cannot enable Box Sign

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and you should be able to receive an update on your email.  Tha...

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• Aira
• 18 avril 2022 01:39
• 0 vote

1. Communauté
2. Support Forum
3. sound captcha for blind people

Hi there, Welcome to the Box Community! At the moment, we're only able to offer full email and phone support in English. We apologize for this limitation -- please contact us in one of these langua...

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• Aira
• 17 avril 2022 23:59
• 0 vote

1. Communauté
2. Support Forum
3. Excessive amount on my Mac compared to Box

Hi there,  Welcome to the Box Community! I apologize for the inconvenience. I'm going to run a script that will recount all of the files and how much storage is being used in your account. Sometime...

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• Aira
• 17 avril 2022 23:58
• 0 vote

1. Communauté
2. Support Forum
3. Storage Usage Or File Count In My Account Is Incorrect

Hi there,  Welcome to the Box Community!  Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. You may chec...

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• Aira
• 17 avril 2022 23:38
• 0 vote

1. Communauté
2. Support Forum
3. Storage Amount is Wrong

Hi there,  Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. You may check...

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• Aira
• 15 avril 2022 00:45
• 0 vote

1. Communauté
2. Support Forum
3. Bulk Deletion of Managed Users

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 15 avril 2022 00:42
• 0 vote

1. Communauté
2. Support Forum
3. Box not syncing

Hi there,  Welcome to the Box Community!  For me to check, may I please have the following: Screenshot of what it looks like on your end? Have you tried logging out/in of your account? Can yo also...

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• Aira
• 15 avril 2022 00:29
• 0 vote

1. Communauté
2. Support Forum
3. Account Recovery

Hi there,  Welcome to the Box Community! From what I can see on my end, your account is still active. You may request for a new password below:  https://account.box.com/login/reset?redirect_url=%2F...

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• Aira
• 14 avril 2022 05:53
• 0 vote