Aira

1. Communauté
2. Support Forum
3. Upload failed error - Quota exceed

Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. You may also c...

• Afficher le commentaire
• Aira
• 19 avril 2022 07:21
• 0 vote

1. Communauté
2. Support Forum
3. 2FA not working

Hi there,  Welcome to the Box Community!  I will have to create a ticket for you and kindly check your email for updates.  Thanks!

• Afficher le commentaire
• Aira
• 19 avril 2022 00:13
• 0 vote

1. Communauté
2. Support Forum
3. All my folders and files are gone

Hi there, Welcome to the Box Community!  From what I can see on my end, there are still files on your account. If you are referring to a collaborated folder, please contact the owner of the file di...

• Afficher le commentaire
• Aira
• 18 avril 2022 23:10
• 0 vote

1. Communauté
2. Support Forum
3. Box drive folder in Finder MacOS

Hi there,  Welcome to the Box Community!  Existing Favorites, including the shortcut to the Box root folder, will not be carried forward from kernel-mode to FPE mode, so you'll need to manually re-...

• Afficher le commentaire
• Aira
• 18 avril 2022 03:57
• 0 vote

1. Communauté
2. Support Forum
3. Accidentally Deleted files

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I've created a ticket and kindly check your email for updates.  Thanks! 

• Afficher le commentaire
• Aira
• 18 avril 2022 03:45
• 0 vote

1. Communauté
2. Support Forum
3. just trying to verify my email...

Hi there,  Welcome to the Box Community! I've investigated our email server logs and it looks like your email address ​is not on the bounce or suppression list. Please check your virus scan, Intern...

• Afficher le commentaire
• Aira
• 18 avril 2022 02:30
• 0 vote

1. Communauté
2. Support Forum
3. Missing Space in my Box account

Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. You can check ...

• Afficher le commentaire
• Aira
• 18 avril 2022 01:43
• 0 vote

1. Communauté
2. Support Forum
3. Cannot enable Box Sign

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and you should be able to receive an update on your email.  Tha...

• Afficher le commentaire
• Aira
• 18 avril 2022 01:39
• 0 vote

1. Communauté
2. Support Forum
3. sound captcha for blind people

Hi there, Welcome to the Box Community! At the moment, we're only able to offer full email and phone support in English. We apologize for this limitation -- please contact us in one of these langua...

• Afficher le commentaire
• Aira
• 17 avril 2022 23:59
• 0 vote

1. Communauté
2. Support Forum
3. Excessive amount on my Mac compared to Box

Hi there,  Welcome to the Box Community! I apologize for the inconvenience. I'm going to run a script that will recount all of the files and how much storage is being used in your account. Sometime...

• Afficher le commentaire
• Aira
• 17 avril 2022 23:58
• 0 vote