Aira

1. Communauté
2. Support Forum
3. Storage Usage Or File Count In My Account Is Incorrect

Hi there,  Welcome to the Box Community!  Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. You may chec...

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• Aira
• 17 avril 2022 23:38
• 0 vote

1. Communauté
2. Support Forum
3. Storage Amount is Wrong

Hi there,  Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. You may check...

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• Aira
• 15 avril 2022 00:45
• 0 vote

1. Communauté
2. Support Forum
3. Bulk Deletion of Managed Users

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 15 avril 2022 00:42
• 0 vote

1. Communauté
2. Support Forum
3. Box not syncing

Hi there,  Welcome to the Box Community!  For me to check, may I please have the following: Screenshot of what it looks like on your end? Have you tried logging out/in of your account? Can yo also...

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• Aira
• 15 avril 2022 00:29
• 0 vote

1. Communauté
2. Support Forum
3. Account Recovery

Hi there,  Welcome to the Box Community! From what I can see on my end, your account is still active. You may request for a new password below:  https://account.box.com/login/reset?redirect_url=%2F...

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• Aira
• 14 avril 2022 05:53
• 0 vote

1. Communauté
2. Support Forum
3. Storage usage is incorrect

Hi there,  Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. You may check...

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• Aira
• 14 avril 2022 05:51
• 0 vote

1. Communauté
2. Support Forum
3. Account Recovery Options for Box

Hi there, Welcome to the Box Community!  We can assure you that your account is safe with Box. We have security procedure if someone ask to reset your password. We recommend you using the security ...

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• Aira
• 14 avril 2022 05:48
• 0 vote

1. Communauté
2. Support Forum
3. I would like to know how to make contact with Box support

Hi there,  Welcome to the Box Community!  Upon checking, I see that you are under a free account and the only way to contact Box Support is through this forum. While we're always happy to assist an...

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• Aira
• 13 avril 2022 06:07
• 0 vote

1. Communauté
2. Support Forum
3. Lost access?

Hi there,  Welcome to the Box Community! I will have to create a ticket for you since this issue needs personal information. Please check your email for updates.  Thanks!

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• Aira
• 12 avril 2022 23:25
• 0 vote

1. Communauté
2. Support Forum
3. Remove seats

Hi there,  Welcome to the Box Community!  I will have to create a ticket for you since this issue should be best addressed by our Billing team. Please check your email for updates.  Thanks!

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• Aira
• 12 avril 2022 01:09
• 0 vote