Aira

1. Communauté
2. Support Forum
3. Unable to view all files

Hi there,  Welcome to the Box Community!  I would suggest to directly communicate with the owner of the folder and check what permission do you have for the folder. You may refer to this article fo...

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• Aira
• 12 avril 2022 01:06
• 0 vote

1. Communauté
2. Support Forum
3. import video

Hi there,  Welcome to the Box Community!  I will have to create a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 12 avril 2022 00:50
• 0 vote

1. Communauté
2. Support Forum
3. Box folder file count is wrong

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 12 avril 2022 00:39
• 0 vote

1. Communauté
2. Support Forum
3. can't upgrade

Hi there,  Welcome to the Box Community!  I have created a ticket for you and assign to our Billing team for assistance.  Thanks!

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• Aira
• 11 avril 2022 01:16
• 0 vote

1. Communauté
2. Support Forum
3. I can’t log in my account because I changed my phone number, so I’m not receiving the text message

Hi there, Welcome to the Box Community!  I have created a ticket for you since this issue needs your personal information. Kindly check your Inbox for updates.  Thanks!

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• Aira
• 11 avril 2022 01:14
• 0 vote

1. Communauté
2. Support Forum
3. cant review files from phone without app

Hi there, Welcome to the Box Community!  For me to check, may I please have more information about your concern? Could you please provide a screenshot of what it looks like on your end? Looking for...

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• Aira
• 11 avril 2022 01:13
• 0 vote

1. Communauté
2. Support Forum
3. Illegal Content

Hi there,  Welcome to the Box Community!  From what I can see on my end, it looks like your account does not have any content.  If you have a paid account under a different email address, please lo...

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• Aira
• 11 avril 2022 00:51
• 0 vote

1. Communauté
2. Support Forum
3. How to reset user on Android

Hi there,  Welcome to the Box Community!  I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 11 avril 2022 00:42
• 0 vote

1. Communauté
2. Support Forum
3. Refund

Hi there,  Welcome to the Box Community! So sorry to hear about that. From what I can see on my end, it looks like you have a free account. However, if you have a paid account and would like to can...

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• Aira
• 11 avril 2022 00:32
• 0 vote

1. Communauté
2. Support Forum
3. i need a phone number to call. I have questions about my account

Hi there, Welcome to the Box Community!  I have created a ticket for you and kindly check your email for updates.  Thanks!

• Afficher le commentaire
• Aira
• 11 avril 2022 00:24
• 0 vote