Aira

1. Communauté
2. Support Forum
3. Box Drive for Parallels desktop

Hi there,  Welcome to the Box Community! This issue should be best addresses by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. Thanks!

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• Aira
• 28 mars 2022 00:12
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect storage

Hi Brian,  Welcome to the Box Community! Your storage has been cleared and it should be updated on your end now. Here's an article as to why this issue occurs: https://support.box.com/hc/en-us/arti...

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• Aira
• 27 mars 2022 23:57
• 0 vote

1. Communauté
2. Support Forum
3. Storage used

Hi Matthew,  Welcome to the Box Community!  I have updated your storage in our system. Kindly check on your end and let me know how it goes. You may check this article as to why this issue occurs: ...

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• Aira
• 27 mars 2022 23:49
• 0 vote

1. Communauté
2. Support Forum
3. Notification emails

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks! 

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• Aira
• 27 mars 2022 23:43
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect storage usage

Hi Stefan,  Welcome to the Box Community!  I have cleared your storage and it should be updated on your end now. You may check this article as to why this issue occurs: https://support.box.com/hc/e...

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• Aira
• 27 mars 2022 23:40
• 0 vote

1. Communauté
2. Support Forum
3. Edit permissions for sub-folders in box

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 27 mars 2022 23:35
• 0 vote

1. Communauté
2. Support Forum
3. fpeShared - Apple Mac folder in Library taking up 558GB

Hi there,  Welcome to the Box Community! For me to check, may I please have a screenshot of what it looks like on your end? From what I can see on your account you only have reached 1.4GB out of 10...

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• Aira
• 24 mars 2022 23:57
• 0 vote

1. Communauté
2. Support Forum
3. Storage Usage Or File Count In My Account Is Incorrect

Hi there,  Welcome to the Box Community!  Your account has been updated and you should see your storage correctly. You can check this article why this issue happens: https://support.box.com/hc/en-u...

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• Aira
• 24 mars 2022 02:23
• 0 vote

1. Communauté
2. Support Forum
3. How to prevent others from downloading Box file

Hi there,  Welcome to the Box Community!  Could you please confirm if the files were shared to other user? You may want to check this article to know more about permission level for each account ty...

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• Aira
• 24 mars 2022 01:22
• 0 vote

1. Communauté
2. Support Forum
3. Unable to access a folder

Hi there,  Welcome to the Box Community!  I would suggest to directly communicate with the owner of the folder to have them check the sharing settings. You can provide this article to the owner: ht...

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• Aira
• 24 mars 2022 01:04
• 0 vote