Aira

1. Communauté
2. Support Forum
3. Folder File audit

Hi there,  Welcome to the Box Community! This issue is best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 31 mars 2022 01:25
• 0 vote

1. Communauté
2. Support Forum
3. How to see where my storage is being consumed

Hi there,  Welcome to the Box Community! You can see the exact file size of each file on the details when you click the folder. Details can be seen on the right part of the screen.  Thanks!

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• Aira
• 31 mars 2022 00:33
• 0 vote

1. Communauté
2. Support Forum
3. Storage usage incorrect

Hi there,  Welcome to the Box Community!  I have cleared your storage and it should be updated on your end now. You may check this article as to why this issue happens:https://support.box.com/hc/en...

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• Aira
• 28 mars 2022 00:27
• 0 vote

1. Communauté
2. Support Forum
3. Change phone number requires personal tech Support?

Hi there, Welcome to the Box Community!  I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 28 mars 2022 00:24
• 0 vote

1. Communauté
2. Support Forum
3. Free storage error

Hi there.  Welcome to the Box Community! I have cleared your storage and it should be updated on your end now. You may refer to this article as to why this issue occurs: https://support.box.com/hc/...

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• Aira
• 28 mars 2022 00:20
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive for Parallels desktop

Hi there,  Welcome to the Box Community! This issue should be best addresses by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. Thanks!

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• Aira
• 28 mars 2022 00:12
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect storage

Hi Brian,  Welcome to the Box Community! Your storage has been cleared and it should be updated on your end now. Here's an article as to why this issue occurs: https://support.box.com/hc/en-us/arti...

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• Aira
• 27 mars 2022 23:57
• 0 vote

1. Communauté
2. Support Forum
3. Storage used

Hi Matthew,  Welcome to the Box Community!  I have updated your storage in our system. Kindly check on your end and let me know how it goes. You may check this article as to why this issue occurs: ...

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• Aira
• 27 mars 2022 23:49
• 0 vote

1. Communauté
2. Support Forum
3. Notification emails

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks! 

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• Aira
• 27 mars 2022 23:43
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect storage usage

Hi Stefan,  Welcome to the Box Community!  I have cleared your storage and it should be updated on your end now. You may check this article as to why this issue occurs: https://support.box.com/hc/e...

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• Aira
• 27 mars 2022 23:40
• 0 vote