Aira

1. Communauté
2. Support Forum
3. Sharing folder with can_view_path = true hides files in parent

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you an kindly check your Inbox for updates.  Thanks!

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• Aira
• 23 mars 2022 01:38
• 0 vote

1. Communauté
2. Support Forum
3. I want to open a Word doc but box always tries to open Google docs

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 22 mars 2022 00:06
• 0 vote

1. Communauté
2. Support Forum
3. Box and Teams integration

Hi there,  Welcome to the Box Community!  This issue should be nest addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 21 mars 2022 23:52
• 0 vote

1. Communauté
2. Support Forum
3. The files I create wont' sync up to Box and I also cant upload to Box via browser

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 21 mars 2022 23:32
• 0 vote

1. Communauté
2. Support Forum
3. Search & delete MS Word temporary files (Windows 10)

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 21 mars 2022 23:28
• 0 vote

1. Communauté
2. Support Forum
3. Reduce Seats to 1 seat

Hi there,  Welcome to the Box Community! I will have to create a ticket for you since this issue should be best addressed by our Billing team. Please check your Inbox for updates.  Thanks!

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• Aira
• 21 mars 2022 07:20
• 0 vote

1. Communauté
2. Support Forum
3. Box account from a company account to personal

Hi there,  Welcome to the Box Community!  I can confirm that your account has 50GB of storage under an Individual account.  To confirm the file size limit for your account: Log into Box. Click you...

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• Aira
• 21 mars 2022 04:07
• 0 vote

1. Communauté
2. Support Forum
3. Synch Failed: File Size Exceeded

Hi there,  Welcome to the Box Community!  The file size limit for individual accounts is 250MB. You can increase the file size limit by upgrading your account. You can visit this article for refere...

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• Aira
• 21 mars 2022 00:44
• 0 vote

1. Communauté
2. Support Forum
3. Can not access my box account in iPhone

Hi there,  Welcome to the Box Community!  I will have to create a ticket for you since this issue needs your personal information. Please check your Inbox for updates.  Thanks!

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• Aira
• 21 mars 2022 00:04
• 0 vote

1. Communauté
2. Support Forum
3. Own password

Hi there,  Welcome to the Box Community!  For me to check, may I please have a screenshot of what it looks like when you change your password?  Looking forward in assisting you. 

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• Aira
• 20 mars 2022 23:54
• 0 vote