Aira

1. Communauté
2. Support Forum
3. I can't access files sent to me using box

Hi there,  Welcome to the Box Community! As per your type of account, we can only provide support via this post. Don't worry your concern will still be addressed.  Thanks!

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• Aira
• 23 février 2022 02:28
• 0 vote

1. Communauté
2. Support Forum
3. Security code isn't working

Hi David,  Welcome to the Box Community!  I will to create a ticket for you since this issue needs to have a personal information. Please check your email for updates.  Thanks!

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• Aira
• 23 février 2022 01:30
• 0 vote

1. Communauté
2. Support Forum
3. Can AAD security groups be synced for assigning permissions?

Hi Raul,  Welcome to the Box Community!  I will have to create a ticket for you since this issue would be best addressed by our Product Support. Please check your email for updates.  Thanks!

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• Aira
• 23 février 2022 01:20
• 0 vote

1. Communauté
2. Support Forum
3. Opening uploaded documents

Hi there,  Welcome to the Box Community!  To check, may I have a screenshot of what it looks like on your end? in the meantime, please try to use another browser or clear your cached data. Please s...

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• Aira
• 23 février 2022 00:10
• 0 vote

1. Communauté
2. Support Forum
3. storage mistake

Hi there,  Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. You may check...

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• Aira
• 21 février 2022 06:00
• 0 vote

1. Communauté
2. Support Forum
3. CANCEL IMMEDIATELY AND REFUN MY MONEY

Hi Aimee,  Welcome to the Box Community!  I can see that your account has been forwarded to our Cancellation team. Please check your email for updates.  Thanks!

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• Aira
• 21 février 2022 02:13
• 0 vote

1. Communauté
2. Support Forum
3. One Email But Have Two Different Accounts?!?

Hi Eric,  Welcome to the Box Community!  I would like you to please follow the step on this article: https://support.box.com/hc/en-us/articles/360043695214-How-Do-I-Clear-The-Cache-And-Cookies-In-M...

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• Aira
• 21 février 2022 02:07
• 0 vote

1. Communauté
2. Support Forum
3. sync speed

Hi there,  Welcome to the Box Community!  Syncing files usually depends on how big the files you're trying to sync or internet connection. You may try to sync files using different network to check...

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• Aira
• 21 février 2022 01:40
• 0 vote

1. Communauté
2. Support Forum
3. Vidéos

Hi Patrice,  Welcome to the Box Community!  At the moment, we're only able to offer full email and phone support in English. We apologize for this limitation -- please contact us in one of these la...

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• Aira
• 21 février 2022 01:24
• 0 vote

1. Communauté
2. Support Forum
3. Unauthorized Access?

Hi Marcel,  Welcome to the Box Community! I will have to create a ticket for you because this issue needs to be addressed by our Product Support. Please check your email for an update.  Thanks!

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• Aira
• 21 février 2022 01:23
• 0 vote