Aira

1. Communauté
2. Support Forum
3. 50GB (life bonus)?

Hi Rob,  Welcome to the Box Community! From what I can see on my end, there's no sign that you have signed up for 50GB lifetime storage in this account. You need to sign in using the correct email....

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• Aira
• 21 février 2022 00:47
• 0 vote

1. Communauté
2. Support Forum
3. How can I reactivate my deleted account

Hi there,  Welcome to the Box Community!  This issue should be best address by out Product Support. I've created a ticket for you and please check your email for update.  Thanks!

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• Aira
• 20 février 2022 23:13
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect Used Storage, Please Help!

Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. You may check ...

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• Aira
• 20 février 2022 23:10
• 0 vote

1. Communauté
2. Support Forum
3. Notification question

Hi Denise,  Welcome to the Box Community!  It usually depends how the owner of the folder set up the notification. There's no way for you to check if they're notified. You may check this article: h...

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• Aira
• 18 février 2022 01:06
• 0 vote

1. Communauté
2. Support Forum
3. Filepath breadcrumbs in Box-Teams integration

Hi there,  Welcome to the Box Community!  For me to check, may I please have a screenshot of what are you referring to? Looking forward in assisting you.

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• Aira
• 18 février 2022 00:12
• 0 vote

1. Communauté
2. Support Forum
3. Cannot access Box account from now defunct college email

Hi Evan,  Welcome to the Box Community!  If the account has been deleted all the files in it will also be deleted. But if you want to check, you may directly contact your previous school and ask th...

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• Aira
• 17 février 2022 02:16
• 0 vote

1. Communauté
2. Support Forum
3. Storage space

Hi Nic, Welcome to the Box Community! We've cleared up the data storage in your account and things should now be working as expected. You may also check this article: https://support.box.com/hc/en-...

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• Aira
• 17 février 2022 02:11
• 0 vote

1. Communauté
2. Support Forum
3. How can you change the owner of a folder after termination?

Hi Jeanette,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I've created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 17 février 2022 02:04
• 0 vote

1. Communauté
2. Support Forum
3. unable to access a video

Hi Eleanor,  Welcome to the Box Community!  For me to check, may I have more information on what are you trying to do?  Thanks!

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• Aira
• 17 février 2022 00:24
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect free space

Hi John,  Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Thanks!

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• Aira
• 16 février 2022 04:11
• 0 vote