Aira

1. Communauté
2. Support Forum
3. I can't save the settings to receive Email notifications

Hi there,  Welcome to the Box Community! As per checking, you only have a collaborated folder. The error you received is expected since this is not your folder.  Thanks!  

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• Aira
• 28 mars 2023 04:00
• 0 vote

1. Communauté
2. Support Forum
3. Upgrade from Free Plan to Paid plan to access files in Trash

Hi there,  Welcome to the Box Community!  File that has been deleted for more that 30 days prior to upgrade will no longer be recovered. If you are under a free account, you have 30 days to recover...

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• Aira
• 28 mars 2023 00:40
• 0 vote

1. Communauté
2. Support Forum
3. changing default email in account settings for individual account

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 27 mars 2023 23:33
• 0 vote

1. Communauté
2. Support Forum
3. Box won't open files after updating to Mac OS Ventura

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 27 mars 2023 23:24
• 0 vote

1. Communauté
2. Support Forum
3. can't open pdf file on IOS

Hi there,  Welcome to the Box Community!  To check, may I please have the following:  Screenshot of what it looks like on your end.  What OS version do you have? Does it happen when you access the...

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• Aira
• 27 mars 2023 23:16
• 0 vote

1. Communauté
2. Support Forum
3. Archives deleted. Free 10 GB personal plan

Hi there,  Welcome to the Box Community!  To recover your deleted files, please see the steps in this article:  https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash   Thanks!  ...

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• Aira
• 27 mars 2023 11:27
• 0 vote

1. Communauté
2. Support Forum
3. Account Admin

Hi there,  Welcome to the Box Community!  As per checking, you are under a Free account and Admin Console is not available for this type of account. You may upgrade your account to have this featur...

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• Aira
• 27 mars 2023 11:24
• 0 vote

1. Communauté
2. Support Forum
3. zip file downloading issue

Hi there,  Welcome to the Box Community! If you are encountering problems downloading files from your Box account, we recommend you try: Bulk download is dependent on the max file size upload limi...

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• Aira
• 26 mars 2023 22:46
• 0 vote

1. Communauté
2. Support Forum
3. BOX.COM ACCOUNT FREE SPACE ISSUE...

Hi there, Welcome to the Box Community!  I apologize for the inconvenience. I'm going to run a script that will recount all of the files and how much storage is being used in your account. Sometime...

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• Aira
• 24 mars 2023 10:02
• 0 vote

1. Communauté
2. Support Forum
3. Notifications mail

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check you email for updates.  Thanks!

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• Aira
• 24 mars 2023 09:06
• 0 vote