Aira

1. Communauté
2. Support Forum
3. updating box password with google account associated

Hi there,  Welcome to the Box Community!  It looks like you are using your Google account. I would suggest to request for a new password below:  https://account.box.com/login/reset?redirect_url=%2F...

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• Aira
• 24 mars 2023 09:57
• -1 votes

1. Communauté
2. Support Forum
3. Data Backup

Hi there,  Welcome to the Box Community! To better assist you with your concern, please contact our Sales team here. Thanks!

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• Aira
• 1 mars 2023 22:39
• -1 votes

1. Communauté
2. Support Forum
3. How to remotely invalidate a computer logged into Box?

Hi there,  Welcome to the Box Community! At the moment we don't currently offer the feature you asked about. Our Product team is constantly looking for ways to improve Box based on user feedback, s...

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• Aira
• 23 février 2023 02:22
• -1 votes

1. Communauté
2. Support Forum
3. Select All?

Hi there, Welcome to Box Community!  This is to let you know that removing the resizing bar was by design with the new enhancements. Now we resize the grid cells dynamically based on the screen siz...

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• Aira
• 20 février 2023 23:48
• -1 votes

1. Communauté
2. Support Forum
3. Can't access a shared folder due to weak password

Hi there, Welcome to the Box Community! For me to check, may I please have the following:  How are you logging in when accessing the file?  Could you provide a screenshot for me to check? Looking...

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• Aira
• 12 février 2023 23:32
• -1 votes

1. Communauté
2. Support Forum
3. About the grid view adjustment bar

Hi there,  Welcome to the Box Community! I would like to have you try clearing the cached data that is stored in your browser to see if this resolves the issue for you. Here is an article that walk...

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• Aira
• 10 février 2023 08:14
• -1 votes

1. Communauté
2. Support Forum
3. Issue about notification e-mails

Hi there,  Welcome to the Box Community! I've investigated our email server logs and it looks like the address is not on our bounce or suppression list.  Please check your Spam/Junk email folder. S...

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• Aira
• 7 février 2023 01:33
• -1 votes

1. Communauté
2. Support Forum
3. SHIFT and CTRL choosing not working

Hi there, Welcome to the Box Community!  I would suggest to use another browser or clear your browsing history.  Thanks! 

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• Aira
• 5 décembre 2022 01:00
• -1 votes

1. Communauté
2. Support Forum
3. Can't receive help

Hi there, Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• 2 décembre 2022 00:37
• -1 votes

1. Communauté
2. Support Forum
3. My own file is locked by "Box for Office for Web"

Hi there, Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• 15 novembre 2022 23:44
• -2 votes