Nate
SVP, IT @ Xilio Therapeutics linkedin.com/in/itsn8
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Activité récente par Nate-
Did you submit a ticket here - https://support.box.com/hc/en-us/requests/new ?
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If you click on the "Link Settings" option on the ride of the Shared Link window prompt you can go into those settings and disable the download function (e.g. Previewer). Worth noting that even if...
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Have you done an upload speed test to see what the current available bandwidth is?
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Are you able to submit a new case ticket here: https://support.box.com/hc/en-us/requests/new
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Account deletions are not immediate...I would say check again in a few hours.
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Just checking that the length of time between when the link is sent and received does not exceed 3 hours?
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Your organization's Box Admin should be able to create one for her.
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Are you running 2.33.130 version of Box Drive? Also, this sometimes happens with our users and we have them log out/log in to Box Drive which retriggers the syncs.
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If you are using a PC you can shadow-map Box Drive to a mounted drive letter using a simple command line script subst [DRIVE LETTER]: C:\Users\[USERNAME]\Box so like this: subst X: C:\Users\DWalter...
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Bummer. Sorry to hear that!