Box AI enhances the way teams work with content across external applications connected to Box. When paired with supported integrations, users can ask questions about files, generate summaries, and draft content — all without switching tools. This article explains how Box AI works within integrations and how to enable it for your organization.
What can I do with Box AI and integrations?
With Box AI enabled, users can:
Ask questions about content stored in Box directly from integrated apps
Generate summaries of long documents in seconds
Create drafts, ideas, and variations based on files in Box
Search across shared folders and surface relevant information instantly
Speed up decisions by accessing insights where work already happens
What integrations can use Box AI?
Box AI functionality is available within integrated tools where Box files are surfaced natively. Current areas include:
Slack + Box
Ask follow-up questions or summarize Box files shared in Slack messages
Quickly extract key points, action items, or decisions
Reduce channel clutter by generating insights without opening each file
Microsoft Teams + Box
Interact with Box files shared in Teams chats and channels
Summarize or query documents without leaving the conversation
Get quick answers during live collaboration
Content Creation Tools (e.g., Microsoft 365, Google Workspace)
Generate outlines, drafts, or content variations using Box documents as reference
Summarize reports before editing or reviewing
Speed up content production workflows
Here are a few scenarios where Box AI adds value:
| Integration | Example Action |
|---|---|
| Slack | "Summarize this PDF shared in the thread." |
| Slack | "List action items from this meeting doc." |
| Teams | "What decisions were made in this proposal?" |
| Teams | "Generate talking points from this research file for our meeting." |
| Microsoft 365 | "Draft an executive summary for this report stored in Box." |
| Google Docs | "Rewrite this paragraph more concisely." |
| Relay | "Auto-summarize each uploaded contract into a metadata field." |
How to enable Box AI for integrations
Note: Availability depends on your organization's Box plan and admin settings.
Step 1 — Confirm Box AI is Enabled for Your Enterprise
Sign in to the Admin Console.
Navigate to Enterprise Settings → Box AI.
Enable features as required.
Step 2 — Ensure Relevant Integrations Are Installed
Visit the Box Integrations Gallery.
Select the app(s) you want to connect — for example Slack or Teams.
Follow installation instructions for your enterprise environment.
Step 3 — Verify Permissions
Users must have access to Box AI and the content in question.
Integration access may require approval by an admin.
Step 4 — Start Using AI
Try it with a shared file:
Open a file surfaced in Slack, Teams, or a connected app → select Ask Box AI → enter a question or request.