Box Certified AI Professional – Box Support

Validate your ability to use Box AI securely, responsibly, and effectively to accelerate content workflows across your organization. The Box Certified AI Professional certification deepens your understanding of generative AI and equips you to build real AI-powered solutions using Box.

Open to anyone working with Box AI, from admins to end users to teams building intelligent content workflows.

Why get certified?

Lead AI adoption at your organization

Develop the knowledge and frameworks to identify high-value AI opportunities and make the case for them internally.

Validate your expertise

Earn a shareable certificate and LinkedIn-ready badge that demonstrates your ability to use AI securely and effectively.

Put AI to work immediately

Learn to write better prompts, build custom agents in AI Studio, and apply generative AI to real content workflows, no coding required.

Who is this for?

This certification is open to anyone who wants to deepen their knowledge of generative AI and how it applies to Box. It is well suited for:

Admins and Co-Admins who want to deploy and govern AI tools across their organization
End users and individual contributors looking to work smarter with Box AI
Workflow owners and team leads who want to build AI-powered business processes
Anyone working with Box AI, Shield, Relay, or Governance in depth

What you'll learn

The recommended curriculum is made up of six free, self-paced courses that take you from AI fundamentals through to building and deploying your own custom agents:

Introduction to Artificial Intelligence - How modern AI works and how to apply it to real-world content and workflows
Generative AI for Business - How to adopt an AI-first mindset, use AI securely and responsibly, and identify high-impact opportunities
Foundations of Box AI - Box AI features, architecture, and security, plus how to integrate it into daily workflows

Mastering Prompts with Generative AI - How to write clear, effective prompts that get better results from Box AI
Building Custom AI Agents with Box - How to build, deploy, and validate custom AI agents in Box AI Studio without writing code
Building Advanced AI Business Use Cases - How to identify, design, and make the case for AI solutions to complex business challenges

Exam details

Cost

Free

Questions

35 questions

Passing score

80%

Valid for

1 year

The exam includes multiple choice, true/false, select-all-that-apply, and matching questions. If you do not pass, you are welcome to retake the exam after reviewing the recommended curriculum.

How to get started

Prepare at your pace

Work through the free recommended curriculum on Box University, or jump straight to the exam if you feel ready.

Take the exam

Complete the 45-question exam on your own time. You need a Box University account to get started, which is free to create.

Earn your credential

Pass with 80% or higher to receive your certificate and LinkedIn-ready badge.

Frequently asked questions

Do I need to complete the curriculum before taking the exam?

No. The curriculum is recommended but not required. You can take the exam at any time, or complete only the courses most relevant to your needs.

Do I need a Box account to access the training?

You can use your existing Box account to access Box University. Alternatively, you can create a free Box University account with any email address.

What happens if I do not pass?

You can retake the exam. We encourage reviewing the recommended curriculum before attempting again.

Is the certification available in other languages?

The initial launch is in English. We are working on localization plans and will expand to additional languages in the future.

Have more questions?

Contact the Box Education team at boxeducation@box.com and we'll be happy to help.