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Missing folders, files etc.

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Jude Akubuilo

We have reported the issue of missing files and folders for months and still no resolution in sight! files aren't saving or synching. Months of work done... GONE! MISSING!! UNSAVED!!! 

Do you have a solution for this?

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  • AJ

    Hi Jude,

    Welcome to the Box Community! I'm happy to help.

    I see that we’ve already addressed your request via ticket #2711657.

    Please reach out if there’s anything else we can assist with!

    Best,

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