You can not set the Box service account to the same account as an existing user.

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Chandra Bunkar

• October 10, 2022 03:48

I just sign up for a free box service account and when i try to link if with my SFDC org getting this error: "You can not set the Box service account to the same account as an existing user.". how i can create a case with box support on this issue ? 

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  Alex Novotny

  • November 02, 2022 14:18

  Please check out this link - https://medium.com/box-developer-blog/getting-started-with-box-for-salesforce-development-part-1-824ab538ea13 on more information on setting up the Salesforce integration. 

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