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How do I delete Box-Box-Backup?

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Karl Bakker

Box failed to sync on my Mac. I managed to get Box up and running just fine using terminal, but I am left with a 6GB folder called "Box-Box-Backup" which I can't seem to trash. When I try I get the following message: "The operation can't be completed because Box-Box-Backup needs to download. As the files are no longer linked to Box, there is no way to download them. I have tried many ways including Restart/Shift. Any suggestions on how to delete these junk files?

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Date Votes
  • Karl Bakker
    • Edited

    Is the lack of response from Box Support after 7 days acceptable?

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  • Arron Woods

    Same issue, which sucks cuz i can't even try to recover any of the information.

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  • Dave

    Has anyone gotten a solution to this problem?

     

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