About the problem that files/folders cannot be uploaded

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鍜治 里実

• October 19, 2022 04:59

I tried to accepting collaborator invitations and uploading file or folders however I got a following error message.

"Partial upload failed", "There was a problem when uploading. Please try again"

I am unable to upload it, regardless of how many times I tried.

 

See also “Troubleshooting uploads to Box”, but it didn’t seem to have any factor.

※For example, even just to I tried upload a word file with only 12KB (3 letter filename), will get an error.

Are there any other factors causing such errors? 

 

Looking forward to hearing from you.

Thank you.

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  Box User

  • October 19, 2022 06:00

  Saw this: https://support.box.com/hc/en-us/community/posts/4528884512275/comments/4535907013395

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  AJ

  • October 19, 2022 19:54

  Hi All,

  Welcome to the Box Community! I'm happy to help.

  It appears that there was a recent issue in Box that our engineering found in uploading files in Box. We have confirmed that the issue has been resolved by our team. 

  To have a complete update regarding this issue please go to https://status.box.com/.

  Best,

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