Files are not syncing on Mac OS

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Deborah Hunt

• October 20, 2022 20:51

I have followed the directions to reset syncing for MAC and yet a large part of my files are not syncing to my computer. HELP!!!

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  AJ

  • October 20, 2022 22:23

  HI Deborah,

  Welcome to the Box Community! I'm happy to help.

  I see that we’ve already addressed your request via ticket #2720747.

  Please reach out if there’s anything else we can assist with!

  Best,

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  Deborah Hunt

  • October 20, 2022 23:20

  If you mean I submitted a ticket, yes, but I have not gotten a response from Box on how to fix.

   

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